Reviews
The service agent was very nice - very efficient - work
The service agent was very nice - very efficient - work was done in a timely manner 👍🏻
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service was great it was the towing that service was
The service was great it was the towing that service was bad and it was not you good job Mike Thomas
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Craig had excellent communication!
Craig had excellent communication! Touched base with me several times about my service! Appreciate service dept very much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
From start to finish Brian was very helpful and very
From start to finish Brian was very helpful and very courteous and answered all our questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This visit to Cochran was much more pleasant than my
This visit to Cochran was much more pleasant than my previous experience with this dealership’s service center. I would give it 4 stars and rising.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They quickly identified the problem and worked to resolve
They quickly identified the problem and worked to resolve the issue, keeping me informed of the progress daily.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had a great experience there the guys were great.
I had a great experience there the guys were great. I will tell my family and friends about my customer service. Thanks again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The service was great.
The service was great. Tires were rotated and the oil was changed in a timely manner. Staff was very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michelle was a great help.
Michelle was a great help. She’s explained very detail. She’s did an excellent services thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I did not know what time the dealership opened and
I did not know what time the dealership opened and arrived 15 minutes before the store hours and was helped by Jim Kenney who directed me to the parking lot where I could look at trucks and would be out with me in a couple minutes. I found a truck I liked and ended up buying it . Jim was a super nice guy if I have anybody looking for a Ford I would recommend Jim and Cochran ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase