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#1 Cochran Ford Boardman

(452 reviews)

Reviews

(452 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nick V was great and very knowledgeable!

Nick V was great and very knowledgeable! Made the deal happen effortlessly and was over all a pretty stress free experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This experience was wonderful compared to past difficulty

This experience was wonderful compared to past difficulty in communication. Michelle was awesome and responded quickly to my inquiries and went above and beyond to assist. The texting feature is appreciated. In the past, it was difficult to speak with anyone. I would leave messages and not get called back. Michelle really turned my opinion around. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Prompt and curteous service.

Prompt and curteous service. Work was fo e timely. Car pick up and return is a great service and very much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service department was very professional and kept me

Service department was very professional and kept me updated on progress of my service and completed in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They always do a great job, friendly and quick, lady at

They always do a great job, friendly and quick, lady at front desk takes great care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mark was so helpful with our recent purchase!

Mark was so helpful with our recent purchase! The process was simple and all of our needs were met!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had oil change and tire rotation.

Had oil change and tire rotation. Pretty quick and no issues. Friendly staff and convenient location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Greeted warmly upon arrival.

Greeted warmly upon arrival. Discussed what my needs were (oil change and anti freeze fumes). I felt my concerns were heard and noted. Waiting room was comfortable and accommodating. Nice experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We put the salesman through the paces to pick out the car

We put the salesman through the paces to pick out the car we wanted and he was very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had an appointment at 1:30.

I had an appointment at 1:30. I got there at 1:15 and told them I had to be at work. I needed my tire plug. That was all I got out of there at 3:15 was late for work and very upset. It does not take two hours to plug a tire.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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