Reviews
Great People Selling Great Vehicles and Delivering a
Great People Selling Great Vehicles and Delivering a Great Experience Summary Erin Burke, Sales Consultant, exceeded my high expectations. I am thrilled with the 2025 G80 3.5 T Prestige sedan that I purchased. I would strongly recommended Genesis of Albany to a family member or friend. Details Erin Burke consistently demonstrated high standards of professionalism, in-depth product knowledge, and excellent communication skills throughout the sales process. I never felt rushed or pressured. Erin was patient, helpful, genuine, and energetically positive at all times. I can confidently say that Erin made this the best dealership experience, by far, in my 3 month long quest for a new vehicle. Thanks to Erin, I was able to purchase a vehicle that required no compromise, because it was exactly what I was looking for. Conclusion I can’t overemphasize that I wanted my car purchase experience to be special, because I had waited many years to purchase a car like the G80 3.5 T Prestige. Based on an exceptional dealership experience and ultra-high satisfaction level with my 2025 G80, I would strongly recommended Genesis of Albany to a family member, friend, or anyone who asks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terry, we're delighted to hear that Erin provided such an exceptional experience at Genesis of Albany. Your satisfaction with the 2025 G80 3.5 T Prestige means a lot to us, and we appreciate your recommendation! Enjoy every moment in your new vehicle!
Good experience with the service, they take care of all
Good experience with the service, they take care of all in 1.5 hours. Facilities are nice and quiet
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adriana, thanks for leaving Genesis of Albany a five-star review! We are happy to hear that your service visit was seamless.
Once again, Genesis of Albany did a great job.
Once again, Genesis of Albany did a great job. Car was repaired to my satisfaction. On time and I b budget. Car was cleaned for pick up. Kim was fantastic! Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joe, we're delighted to hear that Kim and the Genesis of Albany team provided a satisfying experience for you. Thank you for your feedback, and we look forward to serving you again!
I was happy with the attention and helpfulness of the
I was happy with the attention and helpfulness of the team at McGovern Genesis in Albany NY. Would purchase another vehicle from them in the future.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Pam, we're delighted to hear that you had a positive experience with our team at Genesis of Albany. We look forward to assisting you again in the future!
Very Friendly atmosphere, Olivia is very patient with me,
Very Friendly atmosphere, Olivia is very patient with me, I would buy another car from McGovern any day.👍🏿
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear that Olivia provided a friendly and patient experience at Genesis of Albany! Thank you for your kind words, and we look forward to assisting you with any future car purchases.
Their concierge service is great.
Their concierge service is great. Easy to schedule. Came on time and notified me a few minutes out. Jill and the drivers are very pleasant to work with. Recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Debra, we're delighted to hear that our concierge service met your expectations at Genesis of Albany. Thank you for recommending us, and highlighting Jill and the team's efforts!
Friendly people, made it easy to close when the deal was
Friendly people, made it easy to close when the deal was made and finalized money
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike, we are thrilled to hear that you had an excellent purchasing experience here at Genesis of Albany.
Very professional and accommodating service as well as
Very professional and accommodating service as well as willingness to ensure customer satisfaction... a good job, very satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeremy, we're delighted to hear that you had a satisfying experience with our team at Genesis of Albany. Thank you for your kind words and support!
Good place great service i would reccomend to a friend
Good place great service i would reccomend to a friend great great great tremendous place
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All of us at Genesis of Albany are happy to see this wonderful feedback! Thank you, George!
The first person I met was Erin.
The first person I met was Erin. She was exceptional in her knowledge and professionalism. She made the entire experience of purchasing a GV70 seamless and perfect. If I could give more than 5 stars, I certainly would. Highly recommend Genesis of Albany and Erin.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jvasco, we're delighted to hear that Erin made your experience at Genesis of Albany exceptional! Thank you for the glowing recommendation and enjoy your new Genesis GV70!