Napleton Lincoln of Schaumburg

We went to the Lincoln dealer because my wife likes her friends car. Alex greeted us and was very low key and listened. He then said he would be right back and drove up with what he thought we wanted. We drove the Corsair and I said its nice and we will sleep on it. A hour after we got home I sent him a text that we wanted to come back and talk. NO pressure, a great experiance. He's a keeper!!!

Much improved!! Service agent Vince exceptional, on phone and thru experience. Reassured, educated, got the job done. Would return. Physical area clean, need paper towels

Service department was very kind and accommodating. Very helpful when scheduling but prices are higher at a dealership than they would be at a local garage.

Always treated so well with this Service Center. Actually I bought my second MKX because of that Service Department. Loved that they dropped off my car,

Very easy to deal with. It was a pleasant transaction work a knowledgeable and courteous staff. They were upfront and direct. Good selection and facilities.

Always straight forward, stand behind their work. Service department strives to have a satisfied customer. Promise dates and follow up always has been excellent. Lincoln warranty work has been performed without issue.

Alex made our purchase a seamless buying experience. He was professional, forthright, and very efficient. We highly recommend doing business with Alex in Schaumburg, Illinois.

The shopping process was super simple and quick got to test drive a few minutes after showing up which was great. Did not take long at all. Was shown other similar options everything was a breeze. great customer service!

Only talked to the service department as my car needed quite a few things to be done. They called and I went to pick the car up. Everything was done perfectly.

A breath of fresh air to work with a sales person who was personable, pleasent, and made it an enjoyable process. I could of bought a car from 5 other places but I chose Alex, his approach, the time spent, and streamlined process. Although finance took quite a while I would highly recommend Alex anywhere in the northwest suburbs!