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Genesis of New Orleans

(42 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (833) 867-0166 (833) 867-0166
Used (866) 868-9904 (866) 868-9904
Service (877) 591-4185 (877) 591-4185

Reviews

(42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of New Orleans from DealerRater.

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Overall, attentive and thorough with service.

Overall, attentive and thorough with service. Keeps the customer in the know when services are being completed. Everyone is friendly. This is definitely a different calabor of experience at its best. Love it!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that our team provided you with attentive and thorough service while keeping you informed. It's wonderful to know that you felt welcomed and valued during your visit. Your feedback is incredibly encouraging, and we're delighted that you enjoyed your time with us.

Prompt service.

Prompt service. Dealership is clean, staff is nice & it's nice to have complimentary snacks & drinks.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Consumer response

Hunter was VERY Professional, knowledgeable & helpful. He is doing an Exceptional job. Shout out! to the Tech. who repaired my car.

Sam and Andy both did a great job meeting and exceeding

Sam and Andy both did a great job meeting and exceeding my customer needs. Very pleased Genesis Dealership is now open in Metairie La.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive experience with us. We're glad that Sam and Andy were able to meet and exceed your expectations. It's wonderful to know that you're pleased with our new location in Metairie, LA. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Very pleased with the service.

Very pleased with the service. The Sales manager Sam, is very knowledgeable on the product and support.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience. We're delighted to hear that you were pleased with the service and that Sam, our sales manager, could assist you with his product knowledge and support. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service.

Great service the team is very friendly and easy to work

Great service the team is very friendly and easy to work with sales and service are all in order

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We're glad you had such a positive experience with our team, and we appreciate your recognition of our efforts in both sales and service. Your feedback is invaluable to us, and we're delighted to have met your expectations.

Had a good experience with everyone there and was able to

Had a good experience with everyone there and was able to get into the car I wanted…..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. We're delighted to hear that our team was able to assist you in finding the car you wanted. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.

Genesis Of New Orleans has exceeded my expectations.

Genesis Of New Orleans has exceeded my expectations. Hunter is very nice and got my vehicle back on the road in days.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We're thrilled to hear that Hunter was able to assist you promptly and that your experience with Genesis of New Orleans exceeded your expectations. Your positive feedback is greatly appreciated.

Quick and easy service.

Quick and easy service. Programmed and cut a new key for me in just over an hour

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  • Overall experience 5.0
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Dealer response

Thank you, Adam, for taking the time to share your experience. We're glad that you found our service quick and efficient. It was our pleasure to assist you with programming and cutting your new key. We look forward to the opportunity to serve you again in the future.

Knowledgeable, respectful of my time , easy to work with

Knowledgeable, respectful of my time , easy to work with & very friendly! I would recommend to family & friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive feedback! We are thrilled to hear that you had a great experience with us. It’s wonderful to know that our team was able to meet your expectations with their knowledge and friendly service. Your recommendation means a lot to us, and we truly appreciate your kind words.

Professional and knowledgeable.

Professional and knowledgeable. Very Honest about cost and the finance process. I'm very happy with my purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Danielle.aluotto. We're delighted you appreciated our professionalism and honesty throughout the process. It's wonderful to know you're happy with your purchase, and we truly value your feedback.