Reviews
Very Professional and Knowledgeable, Great Staff and a
Very Professional and Knowledgeable, Great Staff and a clean environment. Thanks too the Service Department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you found our staff professional and knowledgeable and that you appreciated our clean environment. Your feedback is greatly appreciated and will be shared with our service department.
i was very pleased with the dealership.
i was very pleased with the dealership.They were very helpful,courteous and polite.They explained all i needed to know about this transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. We're delighted to hear that our team was helpful, courteous, and informative during your visit. Your satisfaction is our priority, and your kind words mean a lot to us.
Excellent facility first class people from the moment I
Excellent facility first class people from the moment I step foot in the facility with nothing but professionalism I would recommend them to everyone and have the elegant Car of genesis thank you ever so much that you’re 100% on top. Keep doing a good job really enjoyed my stay while waiting for my vehicle. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review. We are thrilled to hear that you had such a positive experience with us and that our team provided the professionalism you deserve. It's great to know that you enjoyed your time at our facility and are pleased with your Genesis vehicle. We truly appreciate your recommendation and your kind words motivate us to continue delivering exceptional service.
First class dealership, very helpful very knowledgeable,
First class dealership, very helpful very knowledgeable, took care of my needs timely and efficiently
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Hogan, for your kind words. We're thrilled to hear that you had a positive experience with us at Genesis of New Orleans. Our team strives to provide knowledgeable and efficient service, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering first-class service.
Great customer service.
Great customer service. I understand it’s a new location but a difficult to get to. Super thankful that was able to have a loaner but I’m upset that my vehicle didn’t get detailed.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback and for choosing Genesis of New Orleans. We're happy to hear that you appreciated our customer service and the loaner vehicle. We apologize for any inconvenience you experienced in reaching our location and for any miscommunication regarding the detailing of your vehicles. Your comments are invaluable in helping us improve our services. If you have any questions or would like to elaborate on your experience further, then please give our General Manager, Chad Kent, a call at 504-216-4500 or email him at ckent@genesisofneworleans.com.
Great routine maintenance on my gv80.
Great routine maintenance on my gv80. Everyone was courteous and knowledgeable. Service was quick Now it’s a temporary building while they start new construction of permanent location.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with the maintenance service for your GV80. We're delighted to hear that our team was courteous and knowledgeable, and that the service was efficient. We appreciate your understanding and patience as we work from our temporary building. Your feedback is greatly valued.
Staff is great!
Staff is great! And the temporary building is definitely nice I can't wait for the new building and purchasing my next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Charles, for your kind words about our staff and facility. We're thrilled you're looking forward to our new building and your next vehicle purchase with us. Your enthusiasm means a lot to our team.
Excellent.
Excellent. Extremely helpful. Very accommodating and polite.very courteous. I coul say so much more. Dealing with Genesis NOLA was effortless and pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and for taking the time to share your experience. We're happy that your visit was effortless and pleasant and that our team was able to provide you with helpful and courteous service. Your feedback is greatly appreciated and serves as wonderful encouragement to our team.
Nice, new facility.
Nice, new facility. Service department was professional and customer service oriented. Still getting organized but getting better
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated our new facility and found our service department to be professional and customer-focused. We hope to see you again soon!
Although this dealership has only been open for a week
Although this dealership has only been open for a week I’ll rate them 10 out of 10
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with our dealership has been so positive. Your support and kind words mean a lot to us as we continue to provide exceptional service.