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Genesis of New Orleans

(42 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
New (833) 867-0166 (833) 867-0166
Used (866) 868-9904 (866) 868-9904
Service (877) 591-4185 (877) 591-4185

Reviews

(42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of New Orleans from DealerRater.

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I bought my Genesis G80 from this dealership 3 years ago....

I bought my Genesis G80 from this dealership 3 years ago. Car Gurus had rated the car/dealership as a Great Deal and I was very happy with the buying experience. Prior to this purchase I had owned 4 Lexus ES cars and an Audi A5. The Genesis is my favorite among all of these cars. I have had my car serviced several times at Genesis of Metairie. It is easy to schedule maintenance. I have always chosen to wait while my car is serviced even though I have options such as valet, where the car is picked up and a loaner is provided. The service area is very comfortable, with coffee, snacks, fruit and other drinks available. My service is always accomplished within the time period quoted and a complimentary wash is provided. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I cannot say how much I respect this dealership since I...

I cannot say how much I respect this dealership since I am not a good writer but this is the absolute best I have ever dealt with and I have dealt with plenty since I turned 90 years of age last week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.