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Cadillac of Naperville

(296 reviews)
Visit Cadillac of Naperville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (630) 225-7081 (630) 225-7081
Used (630) 225-7064 (630) 225-7064
Service (630) 225-7071 (630) 225-7071

Reviews

(296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cadillac of Naperville from DealerRater.

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Best delear around

Steve sleds was a great salesman he was very knowledgeable. This dealership went above and beyond any other dealership I've ever been to even after the sale was complete we noticed a flaw in the vehicle and they fixed it. I would definitely recommend this dealership to anyone looking to buy a vehicle I will definitely be a returning customer next time I'm in the market to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone is friendly and

This was my first car I went out and got and it was a terrific experience. All the salesmen I worked with were very friendly and made me feel comfortable. They took the time to explain everything that I was a doing and made this experience one to remember. I would most definitely come back because of the great service they provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

"Coach" Paul was great!

My wife and I really enjoyed working with "Coach" Paul Litwicki. He was knowledgeable, friendly, and easy to spend several hours of our Saturday with. Absolutely no pressure at all. Elsewise, the dealership is a very comfortable place to relax, good stock of drinks and snacks, very comfortable leather chairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing issueless happy unforgettable experience

The best Cadillac delership hands down !!! I had such a great, amazing and a happy experience with Coach and Brad. They are extremely respectful and sweet. Any concerns I brought to their attention was taken care of with a smile. I simply had a great experience with them!!!! Look forward to working with them in the future too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Just want to leave a message on the great service I received when purchasing my vehicle at your dealership all the people there were very friendly and very helpful on making sure i got the lowest price. I was shocked at how fast the process was done. I would definitely recommend this dealership. Thanks for all your help Cristina 🙂

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good dealer

I recommend this dealer because their staff is very friendly they have good cars and very good prices And Cristina Butuc is a nice person.. good job !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Experienced friendly no hassle experience

My experience was a positive one in that the transaction was long distance and handled with care and experience. Everyone at Cadillac of Naperville worked to make my experience as seamless as possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful experience

Found a car online and worked with the staff to purchase the car in 3 days. No pressure and very helpful staff from sales to finance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Rides like a Cadillac

I research this car for a while and they gave me the best deal in the Chicagoland area saying happy birthday to me little weird but overall very very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

new purchase

My wife Sharon and I took delivery of a new Escalade this past Tuesday from Cadillac of Naperville. Over our past 44 years of marriage we have bought a variety vehicles from approximately 11 different dealers in the area and we never, not even close, did we ever have a more pleasurable experience than we did working with Paul "Coach" Litwicki. He made us feel welcomed. He had a true understanding of our needs and after spending about ten minutes him we felt we had known him our entire life. He went to bat for us when we needed him to and that meant a lot to us. If your are in the market for a Caddy go visit the "Coach" at Cadillac of Naperville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.