Reviews
Happy Customer.
I was very impressed with the professionalism with the customer service of everyone I had contact with which made the long process well worth waiting for. I’m very excited with my investment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kurt, Such a kind review! Thanks so very much for taking the time to write your review and I'll be sure to share this with the team. If you need anything from us, please do not hesitate in reaching out! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
A very satisfied customer.
Very competent sales people. Eager to earn your trust and knowledgeable to put customer at ease. Very personal service. A real team , working together!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, Such a kind review! Thanks so very much for taking the time to write your review and I'll be sure to share this with the team. If you need anything from us, please do not hesitate in reaching out! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
I had a great experience shopping for my new car Cadillac
I had a great experience shopping for my new car Cadillac of naperville. I definitely would recommend family friends to shop their cars there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lucian, Thanks so very much for taking the time to write your review! If you need anything from us, please do not hesitate in reaching out. Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Fantastic Service
Great service. John Phelan is great to work with, just bought our second car from him. I would recommend any of my friends and family to John and Naperville Cadillac.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sean, Such a kind review! Thanks so very much for taking the time to write your review and I'll be sure to share this with John Phelan and team. If you need anything from us, please do not hesitate in reaching out! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
So happy!
From the minute I entered the dealership, I was greeted by a pleasant staff. Very professional and easy to deal with. I’ll definitely continue to do business with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Surette, So nice of you to take the time to write your kind review! Thank you for your business, and if you should need anything please do not hesitate in reaching out to us. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Great dealing with Cadillac of Naperville
Cadillac of Naperville was wonderful to work with and did everything to make my trade-in and new car purchase a smooth transaction. I would recommend them to anyone looking to buy a vehicle and I will definitely work with them again. Ray, Tom and Bobby were true gentlemen to me and my daughter.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Charlotte, Such a kind review! Thanks so very much for taking the time to write your review and I'll be sure to share this with Ray, Tommy and Bobby. If you need anything from us, please do not hesitate in reaching out. Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
John Phelan of Naperville Cadillac is wonderful!
Recently, because I needed to replace my ten-year-old car, I decided to evaluate various dealerships in Naperville before making my final decision. After reviewing four different dealerships and vehicles available, I ended up at Naperville Cadillac. John Pelan, a Certified Sales Consultant, was very helpful in explaining the features of all the Cadillac models available. On a test drive, while answering my questions, John pointed out the many operational features available on the inside of the car. It quickly became obvious to me that Cadillac has excelled in excellence. John made the decision making process easy and I bought a car that day! Because my experience with John Phelan and Naperville Cadillac was so positive, I went back two weeks later, and John walked me through the process of leasing a second vehicle from Naperville Cadillac. I will definitely go back to John when I need another car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cheryl, We appreciate you and your business, twice even! And thanks so very much for your kind review! I'll be sure to share this with John Phelan and the rest of the team. If you need anything from us, please do not hesitate in reaching out. Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Quick, easy, transparent
John was great from the first phone call. All communication throughout was clear and timely. We called the dealership Monday and by Friday the vehicle was delivered to our driveway. We love 4.5 hours away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, We appreciate you and your business... thanks so very much for your kind review! I'll be sure to share this with Jon and the rest of the team. If you need anything from us, please do not hesitate in reaching out. Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Best Dealear in the Area
The Best of the Best Dealer I've ever been the whole staff were Amazing and Helpful My salesman John Phelan took care of me I bought a 2020 Escalade ESV pre owned the Best Tommy help me set up my Truck very Helpful. Thanks Guys you guys are Amazing
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Flores, We appreciate you and your business... thanks so very much for your kind review! I'll be sure to share this with John, Tommy and the team. If you need anything from us, please do not hesitate in reaching out. Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Great Dealership to Buy a Car!
This was the best experience my husband and I have ever had purchasing a new vehicle. We were treated like friends the minute we walked in the door. The whole transaction was seamless. Bobby, the General Manager was very personable. John, our Sales Associate handled the transaction perfect. Tom, the Product Specialist walked us through every bell and whistle on the car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christine, We appreciate you and your business... thanks so very much for your kind review! I'll be sure to share this with Bobby, John and the team. If you need anything from us, please do not hesitate in reaching out. Sincerely, Stefan Petrovic Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile