Reviews
I had a very pleasant car shopping experience with Mark
I had a very pleasant car shopping experience with Mark H. He took his time and answered every and every question I had! I would recommend Mark to any and everyone!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shelby, Such a kind review! Thanks so very much for taking the time to write your review and I'll be sure to share this with the team. If you need anything from us, please do not hesitate in reaching out! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Came in with no intention of buying a car talked to mark
Came in with no intention of buying a car talked to mark h will be back to trade in soon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greetings! Such a kind review! Thanks so very much for taking the time to write your review and I'll be sure to share this with the team. If you need anything from us, please do not hesitate in reaching out! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Salesman Mark Heffner helped me get the best deal
Salesman Mark Heffner helped me get the best deal possible on my new Cadillac. After searching for almost a year he helped me get exactly what I wanted at a price that was more than reasonable. If your new car search isn’t going how you’d hoped, look no further. He’s your guy.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greetings, Mason! Thanks so very much for taking the time to write your review and I'll be sure to share this with Mark and the team. If you need anything from us, please do not hesitate in reaching out! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Mark was amazing to work with.
Mark was amazing to work with. Very professional while showing me around the lot. I’m still going back and forth between some cars but I’m definitely keeping him and the dealership in mind for when I’m ready to purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greetings, Greg! Thanks so very much for taking the time to write your review and I'll be sure to share this with Mark and the team. If you need anything from us, please do not hesitate in reaching out! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Welcoming, Customer Focused, Efficient
Went to Cadillac of Naperville to check out a 2020 XT6. Mark H met with me and was simply fantastic at showing me the features of the available vehicles, and encouraging me to try them during my test drive. Mark and I were able to align on the price with trade in and the rest of the team was great to work with as I completed the purchase. It was one of the best car buying experiences I’ve ever been a part of; thank you Mark and Cadillac of Naperville!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
TM, Such a kind review! Thanks so very much for taking the time to write your review and I'll be sure to share this with Mark Heffner and the team. If you need anything from us, please do not hesitate in reaching out! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Amazing experience.
Amazing experience. Answered all my questions and got me out in a timely matter. Big thank you to Noel, Stefan, Tony, Brad, Bobby, and all the staff! Recommending to everyone I know!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lisa, Such a kind review! Thanks so very much for taking the time to write your review and I'll be sure to share this with the team. If you need anything from us, please do not hesitate in reaching out! PS enjoy your new Escalade! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Cadillac Of Naperville Best In The west
Mr Marc is an excellent salesman he provides great customer service helps in every way he can. When I give up hrs still helping to find a way to help me receive what I am looking to satisfy my needs in every way even color and his supervisor both works above and beyond for their customers I will recommend Naperville Cadillac to all of my family & friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chris, Thanks so very much for taking the time to write your review and I'll be sure to share this with Marc and the team. If you need anything from us, please do not hesitate in reaching out! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Happy Customer.
I was very impressed with the professionalism with the customer service of everyone I had contact with which made the long process well worth waiting for. I’m very excited with my investment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kurt, Such a kind review! Thanks so very much for taking the time to write your review and I'll be sure to share this with the team. If you need anything from us, please do not hesitate in reaching out! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
A very satisfied customer.
Very competent sales people. Eager to earn your trust and knowledgeable to put customer at ease. Very personal service. A real team , working together!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, Such a kind review! Thanks so very much for taking the time to write your review and I'll be sure to share this with the team. If you need anything from us, please do not hesitate in reaching out! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
I had a great experience shopping for my new car Cadillac
I had a great experience shopping for my new car Cadillac of naperville. I definitely would recommend family friends to shop their cars there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lucian, Thanks so very much for taking the time to write your review! If you need anything from us, please do not hesitate in reaching out. Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile