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Matthews Import Center

(897 reviews)
Visit Matthews Import Center
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Cole continues to give me efficient and exceptional

Cole continues to give me efficient and exceptional service when putting together the finance package.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi wyldepups, We’re so glad to hear you had a great experience with Cole Sevey! Thank you for your business and the great review!

Checked all of my fluids, brakes, tires and filters.

Checked all of my fluids, brakes, tires and filters. Needed cabin air filter declined offer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the perfect review, akess70!

Gil is always going above and beyond to ensure I have the

Gil is always going above and beyond to ensure I have the best service. Reason I continue to use Matthew’s service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi deebishop99, We’re so glad to hear you had a great experience with Gil! Thank you for your business and the great review!

Very easy and a great experience.

Very easy and a great experience. Jared was a great help, they were attentive to my needs and finding exactly what I was looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Jarrod! Thank you for your business and the great review!

The facility was very clean, staff presented professional

The facility was very clean, staff presented professional attitudes, and were eager to help us find the right vehicle for our family. Would return again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi D. Rudock, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Thanks to the great team of mechanics that kept listening

Thanks to the great team of mechanics that kept listening to me and figured out my car problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi mcsmile4u, Thank you for the 5 Star Review and your business!

2.5 year BRZ service performed well. Ongoing issue with

2.5 year BRZ service performed well. Ongoing issue with switching TPMS code sets - Jarrod patientlly corrected my mistake with the switching procedure and offered additional help as needed. The mutual learning process is ongoing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi rmg37, We're glad to here Jarrod was able to help you! Thank you for choosing Matthews Subaru for your recent service visit and we appreciate the 5 Star Review.

Everyone at Matthews offered to help with anything I

Everyone at Matthews offered to help with anything I needed or wanted. The genuinely helped me even if I was working with another sales representative. That's teamwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Easy to make an appointment.

Easy to make an appointment. Fast friendly service. Did what I needed done and done right the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi rcalvasi, Thank you for the 5 Star Review and your business!

Matthews does great work!

Matthews does great work! Professional and caring. i will use Matthews again to purchase a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi danmail85, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!