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Matthews Import Center

(897 reviews)
Visit Matthews Import Center
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Dealership was very clean Everyone was very helpful and

Dealership was very clean Everyone was very helpful and asked if they could help me The sales person showed me where to bring the car for service Financing was an easy process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

This is the most welcoming dealership I’ve ever ever been

This is the most welcoming dealership I’ve ever ever been into. Extraordinary service, very friendly, very honest, hundred percent satisfying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Matthews Kia has great service and employees.

Matthews Kia has great service and employees. Tylor and Gil are always helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Tylor and Gil! Thank you for your business and the great review!

Everyone was professional , helpful , and knowledgeable.

Everyone was professional , helpful , and knowledgeable. Very clean dealership . I would definitely purchase from here again .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

HI, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

If you’re thinking of shopping anywhere else, don’t.

If you’re thinking of shopping anywhere else, don’t. These folks at Matthews Import Center are the best. Extremely honest, simple/straight forward process to get the best valued used cars in the country!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business.

Always courteous and efficient.

Always courteous and efficient. Great staff! seldom a long wait,an if so, a courtesy shuttle is available for a ride home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the perfect review!

Top notch dealership.

Top notch dealership. Great people and service. Came back to buy our 2nd Kia Sportage. Would highly recommend to anyone looking to purchase a car or needs service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the 5 Star Review and your business!

Best service ever!

Best service ever! Both Taylor and Gil are very professional, courteous and super helpful and friendly. Answered any questions I had, got back to me very quickly and kept me informed in a very timely manner. I’m lucky to have those 2 guys on my Kia team. I wouldn’t want to work w anybody else. I’ve been to different dealerships and worked with other ppl. Still, even though Kia-Vestal is 40+ miles away from where I live, and I do have closer dealerships, I’d still drive the distance to go to Vestal. Once you find good ppl like Gil & Taylor, you keep going back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Tylor and Gil! Thank you for your business and the great review!

Cole is simply outstanding!

Cole is simply outstanding! He is so professional, so welcoming and engaging and very, very knowledgeable. An absolute pleasure to work with. You could not ask for a better financial representative for Matthews Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Cole! Thank you for your business and the great review!

Our experience was amazing!

Our experience was amazing! All staff was helpful and friendly. Joe Nugent responded to our calls/emails promptly. We will be back for another car in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Joe Nugent! Thank you for your business and the great review!

Dealer response

HI, We’re so glad to hear you had a great experience with Joe Nugent! Thank you for your business and the great review!