Skip to main content

Matthews Import Center

(897 reviews)
Visit Matthews Import Center
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

The dealership was efficient and friendly.

The dealership was efficient and friendly. I would return to this dealership if I ever need another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the 5 Star Review and your business!

We had a great experience.

We had a great experience. Will buy from there again worth a future purchase. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Mike McNeal is the best!

Mike McNeal is the best!! He sold me my first Kia 9 years ago. So when I needed a new car, he is the one I go to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, We’re so glad to hear you had a great experience with Mike McNeal! Thank you for your business and the great review!

Never thought I’d get exactly what I wanted and still

Never thought I’d get exactly what I wanted and still stay within my budget! What a great surprise!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi lori_karas, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

It was a wonderful experience.

It was a wonderful experience. I would highly recommend Matthew's import center as well as Kyle Yodas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi afsvest, We’re so glad to hear you had a great experience with Kyle Youdas! Thank you for your business and the great review!

My service was wonderful during my appointment.

My service was wonderful during my appointment. Any issues were addressed and taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi caseyperna, Thank you for the 5 Star Review and your business!

Great customer service salesman very informative.

Great customer service salesman very informative. Answered all questions. Very satisfied with service Will recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi robertspauster, Thank you for the 5 Star Review and your business!

Everyone was so friendly and went above and beyond what

Everyone was so friendly and went above and beyond what I'd expected. Will definitely be sticking with them for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jessica, Thank you for the 5 Star Review and your business!

Excellent service; Michelle always kept me informed as

Excellent service; Michelle always kept me informed as work was being done, and advised me about upcoming services. Every time I come in to Matthews, I get friendly, personal service, informative explanations, and work completed in a timely manner. That is why I keep coming back to Matthews for new Subarus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Phanson1, We’re so glad to hear you had a great experience with Michele! Thank you for your business and the great review!

I always get great service.

I always get great service. I like how you are informed about anything that comes up. They never try to sell me services I don’t need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi dietmtdew1969, Thank you for the 5 Star Review and your business!