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Matthews Import Center

(898 reviews)
Visit Matthews Import Center
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(898 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Rob Finta was very knowledgable and responsive during our

Rob Finta was very knowledgable and responsive during our purchase. I was fantastic working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to her Rob took great care of you! We appreciate your business!

He was Professional and polite in office as well as on

He was Professional and polite in office as well as on phone the next day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews! We appreciate your business and the great review!

We walked in the door and asked for Joe Nugent and Mike

We walked in the door and asked for Joe Nugent and Mike Gottlieb. Long term history with Mike from years past as a salesmen. 8 years ago bought a car from Joe at another dealership. Both have done a great job for us. We had no idea what we wanted for a vehicle and Joe was up to the task. Long story shortened, We walked out with a very comfortable new Subaru Forester, Wilderness Edition. Would I go back? ABSOLUTELY! Very happy with the over all experience at Matthews!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews and congratulations on your Forester! We truly appreciate your business and the great review!

Was really good experience.

Was really good experience. I was dropped off at work and picked up after work. All work done was communicated promptly after it was done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our Team took great care of you! If there is anything more we can do to ensure an even better future experience, please don't hesitate to let us know how!

Lew and Cole made this new car purchase a great

Lew and Cole made this new car purchase a great experience. Really helped us make the best choice for us. We will definitely recommend Matthews.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Lew & Cole took great care of you! We appreciate your business!

The dealership, Chris McAndrews and everyone we dealt

The dealership, Chris McAndrews and everyone we dealt with were exceptional! It was a wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Chris took great care of you! We appreciate your business and the perfect review!

Working with Bill Allen was a pleasure.

Working with Bill Allen was a pleasure. He is very knowledgeable and professional. The perfect person to help me through my decision process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Bill took great care of you! We appreciate your business!

It is always a pleasure dealing with all at Matthews from

It is always a pleasure dealing with all at Matthews from the Salesw Dept to the service end of it. Service Department A1 in my book. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

I am very happy with my new Subaru Outback.

I am very happy with my new Subaru Outback. The process was very easy to do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your New Outback and thank you for choosing Matthews! We truly appreciate your business!

I am happy with the quality of service and notifications

I am happy with the quality of service and notifications I receive when I take my car in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!