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Matthews Import Center

(897 reviews)
Visit Matthews Import Center
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Joe Nugent was so helpful!

Joe Nugent was so helpful! I would recommend everyone to go to him to buy a car! I love my new car! Thank you Joe!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new ride! We're glad to hear Joe Nugent provided you with a great experience and we truly appreciate your business!

My car was repaired quickly and I was kept in the loop

My car was repaired quickly and I was kept in the loop about the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews! We appreciate your business and the great review!

Service was good and kept me informed.

Service was good and kept me informed. The negative was figuring out which desk was the correct one to go to, Chaotic!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and feedback! We will work on coming up with new ideas to make it clearer for future visits.

Awesome service and friendly people.

Awesome service and friendly people. Really enjoyed working with them. And would recommend them to everyone

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews! We appreciate your business and the great review!

Paul T.

Paul T. And Cole S. Were absolutely fantastic to do business with as always. I highly recommend the two of them....

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to her that Paul and Cole took great care of you! We appreciate your business and the great review!

They where quick to get my car back to.

They where quick to get my car back to. It estimated to get my car back by spring but it didn't take that long all.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews! We appreciate the great review and if there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.

Did everything to work with me for my satisfaction.

Did everything to work with me for my satisfaction. For a returning customer, very satisfied.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

I had a very nice experience with my purchase.

I had a very nice experience with my purchase. Bill Allen was pleasant to work with and I love my new Subaru.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your New Subaru! We're glad to hear Bill took great care of you and we appreciate your business!

Jamal is the definition of a dedicated, respectful,

Jamal is the definition of a dedicated, respectful, knowledgeable, kind young man!!! Give him a raise!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jamal is the BEST and is a very valued member of our Team! We're glad to hear you had a great experience with him and thank you for choosing Matthews!

Excellent service and wonderful experience.

Excellent service and wonderful experience. Bill Allen was fantastic! He was professional & courteous. Very happy with my new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Bill took great care of you! We appreciate your business and the perfect review!