Reviews
So pleased with this dealership from the time of purchase
So pleased with this dealership from the time of purchase to my last repair. They are helpful, do good work, and are accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business and the perfect review!
They have always been friendly, helpful, and
They have always been friendly, helpful, and professional. They are excellent at explaining everything that is to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and the great review!
Joe Nugent is the best, I needed a new vehicle asap and
Joe Nugent is the best, I needed a new vehicle asap and he found me something I loved the same day.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear Joe took great care of you! We appreciate your business and the great review!
I’ve purchased 4 Subarus from them… I wouldn’t do that if
I’ve purchased 4 Subarus from them… I wouldn’t do that if their service wasn’t A+
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business!
The completed all necessary work as quoted and quickly.
The completed all necessary work as quoted and quickly. They provide a quality product. We are a satisfied customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and the great review!
Very helpful and not pushy.
Very helpful and not pushy. They walked me thru the ordering process and gave me updates on when the car was expected to come to Vestal.You should update your survey because I bought a Kia and the survey is for Subaru and doesn't give me the option to change it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your New Kia! We appreciate your business and the great review!
Everybody is very thorough, and they explain everything,
Everybody is very thorough, and they explain everything, and the Express feature is so convenient.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business!
Joe Vaughan is an excellent customer service rep for
Joe Vaughan is an excellent customer service rep for Matthews Auto. Very detail oriented and accommodating. Joe and the team always make me feel like a VIP even though I'm just an ordinary customer. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear Joe took great care of you! We appreciate your business and the perfect review!
I came back to this dealership after previously buying a
I came back to this dealership after previously buying a car here because Lee has been so great to work with and he was once again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lee is great and we're glad he took great care of you! We appreciate your continued business!
The staff stayed late on a Saturday afternoon to complete
The staff stayed late on a Saturday afternoon to complete the sale transaction. That was impressive and much appreciated. I know the sales team and the back office team really did not have to do that.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear our Team took great care of you! Congratulations on your new ride and we appreciate your business!