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Matthews Import Center

(897 reviews)
Visit Matthews Import Center
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(897 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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excellent experience all the way.

excellent experience all the way. Everyone was friendly, helpful and genuine. I felt that everyone I dealt with was very professional and I would recommend them to anyone .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

We had the best experience with Lee Brown.

We had the best experience with Lee Brown. He is very knowledgeable, friendly, sincere, personable. We highly recommend Lee for a Subaru sales person. He is more like a friend than a salesman.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews! We're glad to her Lee took great care of you and we truly appreciate your business!

I have purchased 5 vehicles from Matthews.

I have purchased 5 vehicles from Matthews... All of the people are very friendly make you feel like your part of the family I wouldn't go anywhere else great group to do business with

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business and the great review!

Just purchased our 2nd used vehicle here - had a very

Just purchased our 2nd used vehicle here - had a very positive experience both times! Robert Finta is wonderful - always very attentive to our needs, questions and concerns! Goes above and beyond - highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business and the awesome review! Enjoy your ride!

Curtious, through service, love the free car washes that

Curtious, through service, love the free car washes that keep my Subaru clean.. Waiting area very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews and the great review!

The service I received was very good and I will be

The service I received was very good and I will be recommending Matthews to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the great review!

This dealership and its employees are the reason I

This dealership and its employees are the reason I am driving a Subaru. Just praise from me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to have you as part of the Matthews family! We truly appreciate your business!

Very professional and people friendly make you feel like

Very professional and people friendly make you feel like your part of the family I wouldn't go anywhere else great group to do business with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the perfect review!

Jamal is extremely personable and focused on giving his

Jamal is extremely personable and focused on giving his customers a positive experience. He communicates well, and multitasks with the best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Jamal is the best and we're lucky to have him on our Team! Thank you for your business and the perfect review!

Mike McNeal made the experience so easy and pleasant.

Mike McNeal made the experience so easy and pleasant. He is knowledgeable, articulate, genuine, and trustworthy. Not to mention entertaining. A+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Mike is the best and we are glad you agree! Thank you for your business and the great review!