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Matthews Import Center

(898 reviews)
Visit Matthews Import Center
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(898 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lee has been our salesman for several cars over the

Lee has been our salesman for several cars over the years, and is always very good to work with. He goes the extra mile to explain the new car and make sure everything is good to go! He expedited our registration process, as we were leaving for the winter in less than two weeks. Kathy deserves a thank you for this also. The service department, including Jared, was very helpful in getting me a new key fob, as I lost the second one a few days after getting my new car! He was waiting with it as promised, and service took less than the estimated time he gave me. He walked me to the parts department to order the new key as well. All in all, very pleased with everyone at this dealership.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Congratulations on your new ride! We're so glad to hear our Team, from Sales to Partss took great care of you!

I came in and used the Express service without an

I came in and used the Express service without an appointment to get a NYS inspection. They took me right in and I was out within an hour. Great service, as always.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews and the great reivew!

Excellent service as always!

Excellent service as always! Best dealership, sales and service experience and would highly recommend to anyone!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews and the perfect review!

Been good everytime I've needed service.

Been good everytime I've needed service. Will.continue to do business here in Vestal

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business

Great experience.

Great experience. Bill Allen was always available to answer my questions and explained clearly every steps to acquire the vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with Bill! Thank you for your business and the great review!

Nice experience working with you .

Nice experience working with you . All the process was smooth and make me feel comfortable. Thank you all.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your business and the great review!

Lee was quick to let me know when my new car was in.

Lee was quick to let me know when my new car was in. Buying the car was a smooth process. Also Lee was very thorough when going how the car operated.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear you had a great experience with Lee! Thank you for choosing Matthews and the great review!

Very pleasant to work with matthews Subaru Again.

Very pleasant to work with matthews Subaru Again. Badr is a great salesman. The whole matthews Subaru team is great too.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews and the great review!

So far have been extremely satisfied with Matthews

So far have been extremely satisfied with Matthews Service Advisors and Service Technicians and would recommend them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and the great review!

I appreciated being helped pleasantly and successfully.

I appreciated being helped pleasantly and successfully. Thank you for your getting my problem solved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the great review and your business!