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Matthews Import Center

(898 reviews)
Visit Matthews Import Center
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(898 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service, great people.

Great service, great people. They are awesome. I will be a Subaru customer for ever.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review and your business! We have the best team!

Zach was great and he explains everything to my daughter

Zach was great and he explains everything to my daughter and I so we feel comfortable with the work that has been.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that Zach took great care of you and your daughter! We appreciate your business and the great review!

I've always been very satisfied with Matthews and would

I've always been very satisfied with Matthews and would highly recommend them. Keep up the good work!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jon- Thank you for the great review and your business!

Very friendly and knowledgeable staff.

Very friendly and knowledgeable staff. The service is always performed to a high standard. I'm never disappointed in Watthews.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and your business!

You have a great service team at Matthew's KIA!

You have a great service team at Matthew's KIA!!!! they really know how to treat a customer WELL!!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that you've had great experiences with our Team! We truly appreciate your business and the perfect review!

Wonderful transaction .

Wonderful transaction . Would refer everyone. Best dealership . Great . Loving my new car. Will definitely buy again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for choosing Matthews! We hope you are enjoying your new ride!

They were efficient and delivered on time.

They were efficient and delivered on time. I appreciated the consideration. Glad I’m a Matthew’s Plus customer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your business and look forward to serving you again soon!

Everyone was friendly, helpful, and listened to us -

Everyone was friendly, helpful, and listened to us - ultimately finding us the vehicle we were looking for.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and the perfect review!

Zach was great.

Zach was great. Just came in for an oil change. Inspected my entire vehicle and let me know what I will need to do in the near future. Love Matthews!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're so glad to hear you had a great experience with Zach and that he took great care of you! We truly appreciate your business and kind words.

I stopped by for an oil change.

I stopped by for an oil change. Jamel greeted me, assured me that there would not be a long wait. The oil change was done quickly and Jamel even gave me a coupon! I am so grateful for the quick and efficient service and the friendly and helpful people like Jamel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Kate- Jamal is the BEST and we are lucky to have him on our Team! Thank you for your business and the perfect review!