Reviews
Everyone at Matthews was efficient and very friendly.
Everyone at Matthews was efficient and very friendly. I especially appreciated having the car ready to pick up so nearby when job was completed -- thanks to Jamal. Matthews deserves to be recommended for its service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jamal is the best! We truly appreciate your business and your kind words. We look forward to serving you again soon!
The associates are friendly, welcoming, informative, and
The associates are friendly, welcoming, informative, and understanding.! The atmosphere is relaxing and comfortable! I find it very reassuring when I have a situation I am welcomed and a solution is reached. It is a comfort that I can drop in with a question and the staff does its best to find and answer without my having to schedule an appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear our Team took great care of you! We truly appreciate your business and the great review!
Jamal was great to work with.
Jamal was great to work with. He got me in and out in a timely manner. I highly recommend Matthews and look forward to future visits.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that Jamal took great care of you during your visit! Thank you for your business and the great review!
They were great with getting me the right payment and and
They were great with getting me the right payment and and fast when you pick up your new vehicle and really nice people
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and the great review!
My tech was very personable.
My tech was very personable. Brought my car to me when finished. And the service itself was expedient considering I didn’t have an appointment. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad our Service Team took great care of you! We truly appreciate your business and the great review!
Always remembers who I am and ALWAYS greets me with a
Always remembers who I am and ALWAYS greets me with a smile! It’s a pleasant experience every time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear you always have a great experience with us! We truly appreciate your business and the great review.
We've always received consistent excellent care since my
We've always received consistent excellent care since my wife's first car she bought from Matthews, 20 years ago. Joe Vaughn is top notch!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business! We truly appreciate your business and look forward to serving you again soon!
SERVICE DEPT.
SERVICE DEPT. I am extremely happy with the Import/Kia Service Department. They treat me with respect, courtesy and don't try to sell me services I don't need at the time. They keep me informed of my car's maintenance needs that will be needed in the future. I bought my Toyota from Matthews and even though Matthews does not sell that brand, Matthews has always been upfront as to what services they can and cannot perform on my car. The 2 local Toyota Dealers have NOT treated me well at all and one has even lied to me and laughed in my face. In my 30 years of being a customer, i have NEVER experienced anything remotely like that at any Matthews service department I have visited. The service advisor, Wayne Truesdale, has serviced all of my vehicles for many years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear you've had great experiences with our Service Department. We truly appreciate your business and the great review!
Friendly & knowledgeable Staff, my Vehicle was completed
Friendly & knowledgeable Staff, my Vehicle was completed in a timely manner. I would Highly Recommend Matthew's Subaru to friends and family, A+++
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review and your business!
Rob, the sales contact was friendly and helpful and got
Rob, the sales contact was friendly and helpful and got what I asked for. Since i purchase a new car infrequently I would have appreciated knowing the procedures changed - for example needing a certified check to finish the purchase. This is my third Subaru from Matthews so there must be a reason why I return. Thanks
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We apologize that we didn't let you know about the certified check prior to your visit. We do hope you are happy with your purchase and we appreciate you choosing Matthews.