Skip to main content
2024 consumer dealer award
View 1 awards
2024 consumer dealer award

Reviews

(776 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Chevrolet of Orchard Park from DealerRater.

Want to share your experience with this dealership?

Write a review

Damien Raymond was knowledgeable,professional and

Damien Raymond was knowledgeable,professional and friendly. I didn’t go to dealership thinking I would be leaving in a 2025 equinox but I did! He made the experience go very smoothly and was a true pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Wonderful atmosphere, nice people, very happy to help

Wonderful atmosphere, nice people, very happy to help with everything you could possibly need. Go bills

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Derrick in service took my vehicle in to get looked at

Derrick in service took my vehicle in to get looked at and fixed the same day. Very polite and genuine with my concerns. Gave me a real expectation on if it would be fixed the same day. Very professional with explaining what could be possibly wrong.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service very clean space sales rep very

Great service very clean space sales rep very knowledgeable and responsive to questions easy use of online technology

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service try and take care of the situation as best

Great service try and take care of the situation as best they can very helpful and direct about your vehicles needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Worked with Jeremy to get my new Chevy Equinox.

Worked with Jeremy to get my new Chevy Equinox. Incredibly attentive, listened well to my needs to get the deal done and even saw to the little things, like flavored water and popcorn! Went above and beyond to ensure I had the best experience possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Cory is an excellent sale person he is friendly and very

Cory is an excellent sale person he is friendly and very patient with the customer. He makes you feel welcomed and not rushed. I recommend asking for Cory E. When your in orchard park

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No haggling no arguing straight and up front and honest

No haggling no arguing straight and up front and honest with showing pricing and rates and what cars are selling for. Can’t find anyone more up front and truthful when buying a car. I recommend everyone I know looking for a car to come to west herr and see Mr.king

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

West Herr Chevy or Orchard Park has the best Customer

West Herr Chevy or Orchard Park has the best Customer Service Ever !!! Staff is amazing. They go above and beyond to satisfy their customers. Gary Bellinger, Matt B , Hassan S Nick Just to name a few I've been a customer for more than 25 years Jackie Alexander

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people to work with, work is done in a timely

Great people to work with, work is done in a timely manner. Definitely would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No