Reviews
Wonderful experience
Loved our salesman Devonte he was super helpful. Our only issues were that they didn't fill the gas tank. Love our new car!! 😁😁 thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
2018 crosstrek purchase
came back to west herr for my 6th subaru. worked with Tony Chimera for the last two and will for the next. he’s great! thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, easy to work with.
My experience with West Herr was great. They were patient with me and helped me find exactly what I was looking for. The staff there were able to answer all the question's I had and explain everything in detail to me. There was a small discrepancy when printing the paperwork but that was handled quickly. I would highly recommend them to friends and family. My salesman was Mike Monzyk. He was great to deal with, and can help you out too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Subaru outback
Could not of had a better salesperson than Sal. He covered everything and was honest,trustworthy and very professional we would recommend the dealership to all looking for a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kerry was the best!
Absolutely go back! Best experience! Very easy to work with and very friendly and knowledgeable. I love my Subaru and will tell all my friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
RUN AWAY
If I could give it a 0 I would. After purchasing a 2012 Subaru that was supposed to be great it's been xxxx. In 3 months I have a bad transmission, replaced struts, wheel bearings, every light, have bad connections where half of the interior lights don't work, and can barely start it most of the time. Thanks a lot Subaru. It would've been nice if they were honest. My mechanic who had been doing this and specializes in Subaru's told me there is no way they couldn't have known what was going on with the car. Don't trust them. To add more harm today I found out it needs a new timing belt as well. IT HAS BEEN OVER $3000 IN REPAIRS!!! Ridiculous. NEVER BUYING FROM THEM AGAIN!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Taking truck shopping to the next level!
Amazing process! From the start to finish I can?t say enough good words about this dealership! I?ll be back for future vehicles without a doubt!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing!
I was in the market for a used car and saw one I liked at westherr subaru. It was priced at a wonderful price and my salesperson Chris Duffey showed me the carfax right away. Everything was seamless and quick. I recommend westherr to everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Service!
Awesome service again from Chris Duffey. He has helped myself and a lot of my friends and family into not just Subaru?s but other makes and models. I?ll never hesitate to recommend him if anybody is looking for a new or used vehicle, thank you West Herr and Chris Duffey!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another great West Herr Subaru
I have purchased many Subarus at West Herr. As always Amanda Westley and crew does a great job for me and I love love my new car!gal
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase