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Mazda of West Ridge

(308 reviews)
Visit Mazda of West Ridge
Sales hours: 9:00am to 7:00pm
Service hours: 7:45am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:45am–5:00pm
Tuesday 9:00am–7:00pm 7:45am–7:00pm
Wednesday 9:00am–7:00pm 7:45am–5:00pm
Thursday 9:00am–7:00pm 7:45am–5:00pm
Friday 9:00am–5:00pm 7:45am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (585) 431-1595 (585) 431-1595
Used (585) 431-1636 (585) 431-1636
Service (585) 431-1623 (585) 431-1623

Reviews

(308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of West Ridge from DealerRater.

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Purchase a new CX-5

Helpful and friendly people who listened to my needs and found the right car at a competitive price. No high pressure or sales shuffle so often part of the car buying experience. With Mazda the product sells itself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Mazda of West Ridge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Service Excellence

Great experience. Comfortable waiting room with nice amenities. Excellent technicians.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

lynbebee57@gmail.com

I've been a Mazda fan since my 1st purchase in 2014. Since then I've bought 2 more and love them all plus my child who owns the other one. Always return to Judy in sales and their service department for oil changes, etc even video your entire process they're doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lynda, thank you so much for your positive comments about Mazda of West Ridge! If you have any further questions, please give us a call. We're always happy to help!

Mazda service

Always a fantastic job by the Mazda team at west ridge! Very polite and professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Mazda of West Ridge! If you have any further questions, please give us a call. We're always happy to help!

Good service and selection of cars

Was able to find a good quality car at a fair price. Overall process was easy and service was great. Would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi April, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mazda the company that stands behind its brand.

We as a family have bought or leased nine Mazda's. Our saleswoman for all is Judy. Greg is the most pleasant sales manager to do business with. From start to finish this dealership should be a flagship for others to follow. From sales to service always a pleasured experience. We will be a Mazda family for life. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mazda of West Ridge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great service

I had my 10,000 mile service. The folks are so nice, waiting area is great. My car was ready even faster than estimated and they provided a video while it was being worked on so I could see everything they checked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joan, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Mazda of West Ridge

Shawn O'Leary made the buying process enjoyable and fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Timothy, thank you for your kind review; we are happy to pass along your comments to the team here at Mazda of West Ridge! If you have any further questions, please give us a call. We're always happy to help!

Great experience

Great experience. I would not hesitate to take it back to the dealership again. I was in and out in an hour. I had an oil change and I also had my tires rotated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Patricia, we are so happy to read such a great review about Mazda of West Ridge! We are always more than happy to assist you if anything else comes up. Take care!

Car Service

This location gives excellent service every visit and does not disappoint. I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Chanmale, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!