Reviews
Oil change and tire rotation
I waited at the dealership while my car was being serviced. Dealership was comfortable, relaxing and I was able to get work done while I waited. I received a video review of my car while it was being serviced. The work was done quickly and professionally.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great Service!
Absolutely love my CX-9! Matt McLean was my salesman and he was amazing! He made my car buying experience enjoyable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Margarita, thank you for your kind review; we are happy to pass along your comments to the team here at Mazda of West Ridge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2023 Mazda CX-5
Mazda of West Ridge provided me with a great experience in leasing my new SUV; I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jonathan, thank you for your kind review; we are happy to pass along your comments to the team here at Mazda of West Ridge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mazda of West Ridge
Judy Salatino is a great salesperson. She is very attentive and got the car we wanted at a very attractive price. This is the second vehicle we have purchased from her and each time it was truly a pleasurable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Mazda of West Ridge! If you have any further questions, please give us a call. We're always happy to help!
This was one of the worst sales interactions I’ve
This was one of the worst sales interactions I’ve encountered in buying a car. The pick up process took over 2.5 hours despite having an appointment. The salesman probably spent a total of ten minutes with me. After the whole ordeal he assured me he’d have the car ready to go: I couldn’t even find him as he was busy selling another car to someone else. My plates weren’t on the new car, the poor finance lady had to get the mileage off the odometer, and even the gas tank was on empty. Fortunately the manager stepped in and really helped out but the whole experience has completely tainted my view of Mazda as a whole.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Mazda5gal - We owe you an apology on this one. It was so busy at this time that it was a bit of a problem for a short time. And it happened to be the exact time you were there. That is not an excuse for what happened, but it is what happened. We're really sorry and can promise you will have a better experience next time. We appreciate your business, and thanks for your patience with us.
Mazda CX 5
This was my first time leasing a car. My sales associate Matt made the process seamless. I never felt pressured and he gave me the deal I was looking for. I highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Debra, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Purchase of 2023 Mazda CX 5
Matt MacClean was our salesman and was great to deal with. Very informative and no pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dale, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Wonderful experience at West Ridge Mazda
Dreaded having to buy a new car and dealing with the car salesman deal dance. Huge surprise here! Salesman Sean was great, like talking with an old college buddy. Absolutely no pressure, no hassle, and just so smooth and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service
Professional and stress free knowledgeable staff courteous. I found the experience be pleasant and the sales person was excellent to work with. He understood my car needs and addressed all of my concerns and questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paola, thank you so much for your positive comments about Mazda of West Ridge! If you have any further questions, please give us a call. We're always happy to help!
Brake work and more
Mazda of W. Ridge Rd. has an excellent staff. Their prices are fair and their work is excellent. Thier Show room and waiting area are very comfortable. They have amenities like coffee and water and snacks, Plenty of comfortable seating and TV. Their staff is very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Mazda of West Ridge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!