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(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laurel Toyota from DealerRater.

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Excelente

We bought a 2022 corolla through Scott Long of Laurel Toyota. They make everything easy and fast, they picked me up at the airport, excellent service We were a bit nervous making a purchase ,through an ebay listing, this big . Have no fear they are the real deal. Will gladly do it again and recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good service

They pick up my car where I work and bring it back when completed. It’s so convenient and the staff is great. Thanks Laurel Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Treated Like Family!!

Mom had a medical event and was not permitted to drive awhile. So, Laurel body shop brought me back to her home and 10 days later, picked me up so I could return the repaired vehicle back to my parent's residence. The work on the car is amazing. But, the cooperation and accommodation with transportation was way above the call of duty. We were treated in a manner of family! And, the body work and painting is excellent. Thanks Laurel Body Shop for making my caretaking duties go smoother! You are appreciated đź’›.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Highly Recommend all Laurel Auto Group Locations

Great service department and body shop. They answered all questions and kept me informed. Facilities are always clean and the staff is very knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thanks

We bought a 2022 tacoma through Scott Long of Laurel Toyota. We were a bit nervous making a purchase ,through an ebay listing, this big . Have no fear they are the real deal. Fast, easy, no B.S.! Will gladly do it again and recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Laurel Toyota has great, friendly service and Jamie is very knowledgeable. She always gets me in promptly and gets my vehicle back to me promptly as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Professional, courteous, extremely helpful.

They provided all the service requested and had my car ready within a reasonable time. They also had the body shop look at my car for estimate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience!

Easy experience. I negotiated all details of my transaction via text messaging. Put a small deposit down to order my vehicle, and the vehicle was built, shipped, and at the dealership in 2 months. Would recommend Laurel Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service is always done right and fast

Jamie in service is great, knowledgeable and professional. Work is always done right and timely. Always schedules my future appointments and can get me in fast for service. Always a pleasure to talk to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bought a new 4Runner from Scott Long & couldn’t of asked

Bought a new 4Runner from Scott Long & couldn’t of asked for a better experience. I would recommend asking for him if you’re looking to buy a new vehicle. The whole buying experience was done by email & he found me my 4Runner before it arrived at the dealer so I was guaranteed to get it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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