Reviews
Service
Laurel Toyota has great, friendly service and Jamie is very knowledgeable. She always gets me in promptly and gets my vehicle back to me promptly as well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional, courteous, extremely helpful.
They provided all the service requested and had my car ready within a reasonable time. They also had the body shop look at my car for estimate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience!
Easy experience. I negotiated all details of my transaction via text messaging. Put a small deposit down to order my vehicle, and the vehicle was built, shipped, and at the dealership in 2 months. Would recommend Laurel Toyota!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service is always done right and fast
Jamie in service is great, knowledgeable and professional. Work is always done right and timely. Always schedules my future appointments and can get me in fast for service. Always a pleasure to talk to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bought a new 4Runner from Scott Long & couldn’t of asked
Bought a new 4Runner from Scott Long & couldn’t of asked for a better experience. I would recommend asking for him if you’re looking to buy a new vehicle. The whole buying experience was done by email & he found me my 4Runner before it arrived at the dealer so I was guaranteed to get it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and efficient
I had body work preformed and it was done very professionally and in a reasonable amount of time. The staff was very friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very satisfied!
Car looks great, fast, courteous service. My car was delivered to my driveway. Yes, I would recommend Laurel and already have for car buying service and repairs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very Satisfied!
My car was taken care of efficiently. I was well informed of the repairs as I waited. I won’t hesitate to return again. Very satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly thorough service
Steve in the service department was very thorough and explained the additional service that we needed for my mother's car. her car needed 2 new filters and new wipers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional, courteous, extremely helpful
I was calling about my sister's car . Due to the ice and snow she had a problem with her front bumper and needs it fixed. Wayne was the employee who took care of me, was very respectful. Courteous, and extremely helpful. I so appreciated his professionalism. He gave us great confidence that they could take care of her car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
