Laurel Toyota

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 4:00 PM
Service 8:00 AM - 12:00 PM

Laurel Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2015

Laurel Toyota is your "Laurel for Life" Dealer!! We are a state of the art facility. Our lounge area includes a complime

...

ntary coffee bar, multi-port charging station for your portable devices & unique play area for children. Our Toyota Service Center entrance recognizes when you approach. The automatic door entrance allows you to pull your vehicle right in, out of the weather. You are always greeted by our professional dealership staff willing to accommodate all of your vehicle purchasing and servicing needs! Our collision center is "Assured Performance Certified." Visit us today for an extraordinary dealership experience!!

"Laurel for Life!!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
67 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 1, 2019

    In from NJ, needed yrly tire and oil , left my phone #. Called me same day , had opening next day. It's a holiday weekend. They are great!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 27, 2019

    Before taking the car to the dealer, I called and talked to a person in the service department and told him the 120 v outlet was not working and what that... I was trying to use with an electric air pump to pump up a tire. I also told him that when I lifted the hood on the car for the first time since I bought it, I found the cover off of the fuse box with a pair of long nose pliers. He said I would have to make an appointment for service. then called Joe Dodson, the salesman we purchased the car from. He said to bring it in and have it checked out. I made arrangements to do so and after a short time the service man indicated there was nothing wrong with the outlet because it will not handle anything but a low voltage accessory. and that no one in the service department had green handled long nose pliers. The first service man could have told me that over the phone, but instead I had to take the car in and be charged $55.00 plus tax for them to tell me that. Let's just say that I will not be going back to Laurel!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 3, 2018

    First time customer and I was not disappointed. Friendly office workers. Service was done on time as promised. Twenty five words are too many to write.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2019

    I know the salesman, Rob Millard very well. He was terrific. Work or play. He is an amazing man. The entire team at Toyota is fantastic. Friendly, respectful... and accommodating. Thank you so much.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2019

    We went to Laurel Toyota to purchase a vehicle after ours was totalled. They did a superb job helping us and making the phone calls to get us a great deal.... Joe Dodson was our salesman and was a true professional. Worked within our budget and didn't pressure us at all. I highly recommend this dealership for anyone looking for a new or used car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 23, 2019

    Had a battery problem vehicle had to be jump stated x3. In for service x2 with Toyota saying battery tested good. Only w Brents service and knowledge was... the problem solved. Much appreciation to him

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 19, 2019

    Charged me for my FREE Oil Change. I don't trust that they are doing the work. I started checking their work. I drove 35 miles home only to find out... they never fixed a problem and charged me 321.00. How can I argue with them when I can't be in the service area to watch them. I'd rather get good service than a good price on a new car. I just wonder how much they pull on other elderly people.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 19, 2019

    The people and service were excellent. I was pleased with the way the waiting area was clean and how they informed me about the work being done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2019

    Great people to work with for the warranty servicing of my 2019 Tacoma. Steve Bender, service manager, is prompt, knowledgeable, and great to deal with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 18, 2019

    Great sales staff great cars and trucks even had a donut. Very clean waiting room. The sales staff was easy to deal with but to much paper work.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews