Reviews
Awesome experience
Hernan was an absolute pleasure to work with. He did not pressure me in any way and seemed to be just as excited about my car purrchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience at Autohaus Lancaster with Hernan
Our experience at Autohaus and with Hernan was smooth, unpressured, professional. George was also very helpful and professional with closing the deal. Thanks to you both.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ask for Hernan
We just purchased our third Audi from Autohaus. For this most recent transaction we had the pleasure of working with Hernan. He was patient, attentive and really took the time to understand our needs and answer our questions. The process was smooth and we were very pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought a second vehicle from Autohaus.
Bought a second vehicle from Autohaus. Hernan Diaz-Egg was our salesman. He treated us very well and listened to our needs when looking for a vehicle. I highly recommend this dealership and our salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great car buying experience
This was an overall great car buying experience! Hernan was terrific through the whole process. There was no pressure, and he was very knowledgeable and patient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hernan was great. Very professional.
Just bought a new Q7 and want to give a shout out to Hernan. It was a nice experience, and would I recommend the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
5 stars
Today was my 2nd Audi purchase & I believe they have a customer for life…. My salesman Hernan was great & the whole process was once again easy! Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hernan is the best!
I was lucky to get Hernan to reach out and set the appointment as my sales person. He had the car I was interested in waiting with my name on the windshield. I loved it. He was so knowledgeable & helpful and made this a quick & easy process! Sold!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer Centered Experience
An absolutely great experience. Highly recommend Hernan as a sales person. It was obvious and he and the entire team had matching me to a car that I would enjoy as their first priority. Customer Focused and no pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love my new Q5
Great experience purchasing my first Audi from H. Great to work with. Have a very fair trade in. Thanks for all your help. Can’t wait to take my first trip in my new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase