Reviews
Hernan is the best
Highly recommend going to see Hernan for your next car!! He made the entire experience easy and enjoyable! Hernan gave us extra special attention and made the whole experience pleasant. Very happy with my new (to me) Q3! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding service!
Highly recommend going to see Hernan for your next car. He was knowledgeable, positive and answered all our questions. He made the entire experience easy and enjoyable! The entire team from Hernan, Colin the manager, and the service staff all gave us extra special attention. Very happy with my new (to me) A4! thank you !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hernan
I scheduled a test drive with a different car, and I felt that it was missing more interior space. Here is where Hernán recommended some options, and came up with the perfect match with I ended up buying. Thanks for your Integrity and treat. Great professionalism and customer service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service for a Picky Buyer
I went to Autohaus with an idea of what I wanted, or so I thought. I test drove the car I was interested in, but found it wasnt all I hoped for. That's where Hernan really changed the outcome of my pursuit to buy a car. Hernan took great care of me during the purchase of my new Q5. He spent a lot of time with me,asked questions and really listened to my feedback. Every car he showed me was intentional, whether it was to feel the drive, the engine or just to see the options available in other models. He was up front and honest. There were no hidden surprise costs and he landed me an amazing deal. His patience and drive to make his customers happy and stress free created a very enjoyable car buying experience. I visited two nights in a row during my search and he found the perfect car for me. All of the staff at Autohaus Audi were great to work with. They were honest and transparent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Audi Autohaus and Hernan
Hernan helped me pick out my first car for myself! He also helped me trade my car in and made it super easy. Hernan took great care of me and he has great customer service! I definitely recommend anyone looking for a vehicle to come see him! Thank you Hernan for everything and the autohaus team. I am loving my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
H is the best!
H provided a wonderful experience and made the buying process extremely easy. Him and I have been working together to find the right car for me for a few months now and he has stayed consistent with his follow up! I don’t usually provide reviews, but in this case, his service and the service of Auto Haus Lancaster was worthy of a review! Thanks, H!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Traded my car in and H made it all with ease. H took care of me and he has great customer service and I would recommend to anyone looking for a vehicle. Thank you H for everything and the autohaus team. We’re enjoying are new car :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hernan is the best
Been working with Hernan for years. He is the best around. I will always go back to buy cars from him as well as referring friends and family to reach out to him as he will take care of them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another great purchase experience
Autohaus knocks it out of the park again with another purchase. They had the car I wanted with the options I wanted. I couldn't be more please to have worked with them again. This isn't the first car I have bought from them and it definitely won't be the last.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
“H” and the Autohause team are amazing!
This was our second Audi purchase this year. Both experiences were amazing! “H” is so knowledgeable. He really listens to your needs so that he can put you in the vehicle right for you. We have our eyes on another Audi and can guarantee we will return to “H” and the Autohaus team to make the purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase