Autohaus Lancaster, Inc.

I recently purchased my 2016 S4 from Autohaus Audi and I absolutely love it! My salesman was Hernan and he was awesome. This my first car buy and I'm glad it was from here. Hernan along with the financing dept. were able to get me into my car and at a great price. I definitely recommend them to everyone!

I would recommend this place to anyone, I emailed about the car in advance and H had it washed and ready for me when I arrived. I ended up buying a completely different car, but still an Audi. H was great and never was pushy which makes the process of buying a car so much better since you can actually think about what you really want. The dealership is very clean and modern and the car was exactly what I wanted.

Recently bought a CPO Porsche from Autohaus Porsche. I had been working with Dean Fry on finding trying to find just the right one and finally one came in. As it was being traded, Mike Wanner let me know it would be available. After a quick test drive, it was the right one. Mike, Dean and Ray made the experience great, taking care of details, finances and amenities. I had purchased a VW CC 3 years prior from the same crew and that also was a great experience. From sales, to service and parts, the Autohaus team has done a great job once again. Highly recommend.

Recently, I bought a CPO Porsche from Autohaus Porsche Lancaster Pa. I had been working with Dean Fry on finding trying to find just the right one and finally one came in. As it was being traded, Mike Wanner let me know it would be available. After a quick test drive, it was the right one. Mike, Dean and Ray made the experience great, taking care of details, finances and amenities. I had purchased a VW CC 3 years prior from the same crew and that also was a great experience. From sales, to service and parts, the Autohaus team has done a great job once again. Highly recommend.

I have owned Audi's for 30 years. We moved to PA 8 years ago from NJ. The being experience we had at Audi Lancaster (Autohaus), was one of the best we have ever had. The attention to detail, and follow-up By Hernan Diaz-Egg "H" was unsurpassed. Also, I would like to acknowledge the professionalism of Wray Beinhauer, Sales Manager. In all, I would recommend Autohaus, Lancaster, to anyone in the mid-state area who is looking to buy an Audi.

Shaun List in the Service Department has been my hero several times over. He exemplifies customer service at its best! A million thanks!

Buyer beware- This is for the used car sales department of Autohaus in lancaster, PA. If you agree with the dealership on a good price for a used car, expect a third class service with terrible customer service. After agreeing on a price for the car, adding it to my insurance, registering the car, and putting the plates and tags on the car the dealer forfeit the sale because I asked for a spare key. Not only that, but I had an appointment to pick up the car only to get there and find no one at the dealership. I had to wait 20 minutes before anyone came out to sit down with us. When buying any car at least one spare key is a must. But this dealer said because your getting a good deal on the car we wont be able to get you a spare key. So basically they can only offer express, third class service. They can't be bothered if your not paying what they asked for which is overpriced of course. The cost of the key is negligible. It was the way Matt, the business manager, said it that was offensive.

Buyer beware- This is for the used car sales department of Autohaus in lancaster, PA. If you agree with the dealership on a good price for a used car, expect a third class service with terrible customer service. After agreeing on a price for the car, adding it to my insurance, registering the car, and putting the plates and tags on the car the dealer forfeit the sale because I asked for a spare key. Not only that, but I had an appointment to pick up the car only to get there and find no one at the dealership. I had to wait 20 minutes before anyone came out to sit down with us. When buying any car at least one spare key is a must. But this dealer said because your getting a good deal on the car we wont be able to get you a spare key. So basically they can only offer express, third class service. They can't be bothered if your not paying what they asked for which is overpriced of course. The cost of the key is negligible. It was the way Matt, the business manager, said it that was offensive.

Hernan was eonderful, he started out buying process before we got there. He even helped when he wasn't at work. He went over the cars navigation several times till I understood how to use it. Thanks for all your helo. Matt was very precise and organized in explaining the finances.

BOUGHT MY FIRST AUDI HAD A REALLY GOOD EXPERIENCE SALES PERSON (HERNAN DIZA) AN AWSOME GUY, HE KNOWS WHAT HE IS TALKING ABOUT, GREAT DEAL WENT REALLY SMOOTH, I WOULD DEFINITELY RECOMAND HIM.