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Reviews

Average Ratings

4.8
Average based on 33 reviews
  • Unexpected car trouble

    On my way to a meeting on Hecktown road I experienced a strange occurrence w/my vehicle while traveling on Rt. 78....I had to pull on side of the ...


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    On my way to a meeting on Hecktown road I experienced a strange occurrence w/my vehicle while traveling on Rt. 78....I had to pull on side of the busy highway to assess what was wrong which was a terrifying experience. Once I got to the Hecktown road exit I pulled into Star & explained what happened to one of the salespeople. He immediately escorted me to the service dept. where I was accommodated immediately....the treatment @ the dealership was exceptional & turned what started as a scary experience into a positive outcome....the entire staff should be commended for this surprise incident. I highly recommend this dealership for any service needs....

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Star Buick

    I went in not know what I could do came out with 2016 Buick encore. Thanks to the team that made this happen. you guys are great . keep up the gre...


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    I went in not know what I could do came out with 2016 Buick encore. Thanks to the team that made this happen. you guys are great . keep up the great work. it was faster then I though. Thanks Brandon

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Go Ken!!

    Star GMC was great. Our family bought four vehicles there within the last two years, three of them in 2016. I want to give special thanks to our s...


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    Star GMC was great. Our family bought four vehicles there within the last two years, three of them in 2016. I want to give special thanks to our salesman this year, Ken Nevalls. He really provides GREAT customer service because he takes the necessary time to do what's needed AND is a good listener.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Star service

    Took my car in for an oil change. Mechanic noticed my inspection was overdue, they did the inspection also. Very satisfied. Beautiful waiting room...


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    Took my car in for an oil change. Mechanic noticed my inspection was overdue, they did the inspection also. Very satisfied. Beautiful waiting room. Everyone there is pleasant and helpful.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Highly recommended!

    Our experience with Star Buick GMC was excellent. All the staff was very friendly and very helpful. The shining star through the whole experience ...


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    Our experience with Star Buick GMC was excellent. All the staff was very friendly and very helpful. The shining star through the whole experience was Adam, our salesman. He made the car buying experience very smooth and enjoyable! We would highly recommend Adam to anyone looking to purchase a new or used vehicle. Within the next couple years I will be upgrading my other vehicle and I will definitely return to Star Buick GMC and work with Adam again! We want to thank the staff at Star Buick GMC for their amazing customer service, and would also like to thank GMC for making such an awesome vehicle! Thank you!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Exemplary, honest service department!

    As usual my service was exemplary! It's so nice to have a service department that you can trust. Bill has been taking care of my whole family's ve...


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    As usual my service was exemplary! It's so nice to have a service department that you can trust. Bill has been taking care of my whole family's vehicles for years, he's the best!! They never try to sell me services I don't need and they advise me on the best route for me to take in dealing with my vehicles.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Buick Verano Oil Change & Lube service

    Very pleased that William came to me and explained all the answers to my vehicle questions I had inquired about before entering into service. Comp...


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    Very pleased that William came to me and explained all the answers to my vehicle questions I had inquired about before entering into service. Complimentary car wash too, nice!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Love my new car!!

    Wow! What an experience!! So professional from start to finish. Adam is an awesome salesman and he rocked it! Also, Steve the guy he was train...


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    Wow! What an experience!! So professional from start to finish. Adam is an awesome salesman and he rocked it! Also, Steve the guy he was training was great as well. The entire staff and anyone we came into contact with was so nice. One gentleman, who didn't know us was able to find a pink balloon for our daughter. Just above and beyond the whole way. I look forward to dealing with Star GMC in the future. THANK YOU!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Love my new car!!

    Wow! What an experience!! So professional from start to finish. Adam is an awesome salesman and he rocked it! Also, Steve the guy he was train...


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    Wow! What an experience!! So professional from start to finish. Adam is an awesome salesman and he rocked it! Also, Steve the guy he was training was great as well. The entire staff and anyone we came into contact with was so nice. One gentleman, who didn't know us was able to find a pink balloon for our daughter. Just above and beyond the whole way. I look forward to dealing with Star GMC in the future. THANK YOU!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Love my new car!!

    Wow! What an experience!! So professional from start to finish. Adam is an awesome salesman and he rocked it! Also, Steve the guy he was train...


    Show Full Review

    Wow! What an experience!! So professional from start to finish. Adam is an awesome salesman and he rocked it! Also, Steve the guy he was training was great as well. The entire staff and anyone we came into contact with was so nice. One gentleman, who didn't know us was able to find a pink balloon for our daughter. Just above and beyond the whole way. I look forward to dealing with Star GMC in the future. THANK YOU!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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