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Reviews

Average Ratings

4.9
697 lifetime reviews. Includes reviews of Star Buick GMC from DealerRater.com
  • Unexpected car trouble

    On my way to a meeting on Hecktown road I experienced a strange occurrence w/my vehicle while traveling on Rt. 78....I had to pull on side of the ...


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    On my way to a meeting on Hecktown road I experienced a strange occurrence w/my vehicle while traveling on Rt. 78....I had to pull on side of the busy highway to assess what was wrong which was a terrifying experience. Once I got to the Hecktown road exit I pulled into Star & explained what happened to one of the salespeople. He immediately escorted me to the service dept. where I was accommodated immediately....the treatment @ the dealership was exceptional & turned what started as a scary experience into a positive outcome....the entire staff should be commended for this surprise incident. I highly recommend this dealership for any service needs....

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Adam mihalko
    June 27, 2017

    He was very helpful and nice he game me ALL of the information on the car and showed me the kind of deal I was getting,was very impressed and happ...


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    He was very helpful and nice he game me ALL of the information on the car and showed me the kind of deal I was getting,was very impressed and happy leaving today

    Does recommend this dealer

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  • My Experience
    June 26, 2017

    I had a good time and the salesman was great and walked me through everything and explain the ins and outs of everything. Great dealership


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    I had a good time and the salesman was great and walked me through everything and explain the ins and outs of everything. Great dealership

    Does recommend this dealer

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  • Second time buyer
    June 26, 2017

    My husband and I bought a Buick Encore three years ago and Ryan was our sales representative. He was great and now is in the finance department an...


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    My husband and I bought a Buick Encore three years ago and Ryan was our sales representative. He was great and now is in the finance department and helped with our lease of our new Envision. We drove past the dealership and had to turn around to check out the envision as we had never seen one before. We thought it would be great to get a bigger vehicle if we could afford it because of our growing family. A few days later we went back to the dealership and Adam was our sales representative who helped figure out numbers and found us the best option. Adam got back to us quickly and was pleasant to work with. We went back a couple of days later and Adam and Ryan had the paperwork ready to go for a smooth transaction. So far we are loving our new vehicle!

    Does recommend this dealer

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  • Gmc sales and service
    June 25, 2017

    Marcos is great to work with, we've bought several trucks from him in the last year, and have always been VERY satisfied with his service and prof...


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    Marcos is great to work with, we've bought several trucks from him in the last year, and have always been VERY satisfied with his service and professionalism!

    Does recommend this dealer

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  • Problem with my new 2017 GMC Sierra
    June 24, 2017

    Back in March I purchased a new 2017 GMC Sierra 1500 SLT from Adam and Gregg. I was very happy with the care, concern, and help they provided me. ...


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    Back in March I purchased a new 2017 GMC Sierra 1500 SLT from Adam and Gregg. I was very happy with the care, concern, and help they provided me. I purchased a beautiful truck and thought I would have this vehicle for a long time. Unfortunately, this did not happen. My truck developed a very bad leak, and it was determined it was caused by a faulty rear window installation. The dealership provided me a loaner vehicle, and 2 weeks later I returned to pick up my truck. Immediately, I noticed something wasn't the same. It turned out the leak had been so bad that they had to remove the entire interior, including the headliner and windshield. That was a great concern to me and upon my inspection, it was apparent to me that my 3 month old vehicle had been gutted and was not returned to me in the condition I purchased it in. I advised Adam of my displeasure and he advised General Manager Keith as well. Keith looked at my vehicle and agreed with my concerns. A long story short, Gregg also got involved, and they contacted GM on my behalf. Through negotiations, Gregg was able to trade my vehicle back in and put me into another spectacular vehicle, a 2017 GMC Sierra 2500. I know these men did not have to work this hard on my behalf, but they chose to do so and I am very grateful to all of them. Upon picking up my new vehicle yesterday, Adam once again made sure all was well and went over all necessary paperwork with me. Finance Manager Sean was prepared and had all paperwork ready for me. Keith and Gregg welcomed me and also made sure everything was to my satisfaction. This was a really bad situation for me, but these men all stepped up and made a disgruntled patron, no fault of theirs, happy once again. Thank you Adam, Gregg, Keith, and Sean for all of your efforts and kindness in rectifying this unfortunate occurrence. The Star dealership is very blessed to have men of such great character representing them.

    Does recommend this dealer

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  • Pleasant experience .
    June 23, 2017

    I was very pleased with the entire vehicle purchasing experience. Everyone at Star Buick was helpful the moment I walked through the door. My sa...


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    I was very pleased with the entire vehicle purchasing experience. Everyone at Star Buick was helpful the moment I walked through the door. My salesperson, Marcos, answered all my questions and concerns about the vehicle I was inquiring about. It was definitely a here's what we can do, no pressure sales presentation.

    Does recommend this dealer

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  • Great experience great selection
    June 21, 2017

    Spent a long time looking for a truck, this place had a great selection and a helpful staff. Adam was very informative and knowledgeable about the...


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    Spent a long time looking for a truck, this place had a great selection and a helpful staff. Adam was very informative and knowledgeable about the truck and helpful throughout the buying process. We checked out many options that fit my price range and he assisted the entire way to find the best fit for me. I would recommend to anyone who is looking for a new or used vehicle.

    Does recommend this dealer

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  • Decent transaction but a looong wait for paperwork.
    June 20, 2017

    Brandon excelled in customer service in my purchase. He explained everything thoroughly and did his best to keep me apprised of the (painfully sl...


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    Brandon excelled in customer service in my purchase. He explained everything thoroughly and did his best to keep me apprised of the (painfully slow) paperwork process. I would buy another car from him again.

    Does recommend this dealer

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  • Second Buick Encore Lease Purchase
    June 20, 2017

    Adam was my sales person for my 1st & 2nd lease purchases on Buick Encores. I asked him if he could look into upgrading me to a 2017 Encore, and ...

    Star Car Buick GMC Easton

    Thank you for the excellent review.


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    Adam was my sales person for my 1st & 2nd lease purchases on Buick Encores. I asked him if he could look into upgrading me to a 2017 Encore, and he made it happen! Everything was done over the phone, I explained what I was looking for & gave him some color options. He got right back to me and the next thing I knew I was driving an upgraded Buick Encore home! Adam Is truely the best! After 2 experiences he has always stayed true to his word. Thank you so much! I will definitely be back!

    Does recommend this dealer
    Star Car Buick GMC Easton

    Thank you for the excellent review.


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