Reviews
Tyler, Sean and Doug from service did a fantastic job
Tyler, Sean and Doug from service did a fantastic job They made my buying experience a pleasure. Thank you!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a very good experience at Star.
Had a very good experience at Star. Josh and Yiannis were very accommodating and professional, they had both excellent technical knowledge of the vehicles and were fair and great to work with. I also appreciated working with Sean writing up the paperwork and helping with the warranty of my new truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was a great experience with Star Buick and Tyler
It was a great experience with Star Buick and Tyler smith helped me and made it 100 times better and faster so I wasn't in there long , you guys should appreciate him , really a good sales man
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was purchasing a new truck here from 4 hours out of
I was purchasing a new truck here from 4 hours out of state. I didn’t care for the increased urgency to pickup the truck. With my bank hours and working the weekends and other obligations it was added stress I didn’t need. Especially since it was under deposit and had availability the next Wednesday to take possession. But instead I capitulated with the their demand. The delivery day was smooth and the staff was friendly and professional. I was in and out very quickly. Spent the remaining hours of the day traveling through Lancaster and then back home. If there are other 1500 series truck owners looking the 3.0l Duramax is the better powertrain in my opinion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tyler was very pleasant to work with.
Tyler was very pleasant to work with. Staff was friendly. Car was detailed to perfection. Good leasing experience. Will definitely work with this dealership in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Responded quickly and followed up with me about the
Responded quickly and followed up with me about the inquiry I had made for the truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our salesman was amazing
Thank you Hawk for everything you did for us to make our purchase easy. Crunched numbers, agreed on a price, and the truck we wanted was ours. You knew all about the truck which made our decisions very easy. Thank you for a wonderful experience. We love our truck and can't wait to take our granddaughter for a ride. Thank you and God Bless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend
Smooth and easy purchase, no pressure from sales or the finance department to buy ?extras?.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Only place I go for service
I take my 2011 Terrain here for all my service needs. I can always get an appointment scheduled when I want. I usually wait and they have me in and out in a timely manner. Entire staff is professional, courteous and friendly. Have never had a problem and I love that they wash my vehicle so my Terrain is clean when I leave.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Highly recommended
New Truck. The sales person & team were very professional and meet my needs. They are an excellent group. Enjoyed working with them. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase