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Star GMC of Easton

(1,547 reviews)
Visit Star GMC of Easton
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–6:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 272-4051 (877) 272-4051
Used (877) 825-8975 (877) 825-8975
Service (877) 272-4042 (877) 272-4042

Reviews

(1,547 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star GMC of Easton from DealerRater.

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Body shop experience May 10-30

Car in the shop result of fender bender. Coordinated with Enterprise Rental and my insurance carrier, Erie. Everything went very smoothly and the repairs appear to be first rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2015 GMC SIERRA

Always taken care of in a timely manner Always up to date on my vehicle maintenance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New Car

The management team was very professional and kind to meeting my needs for a new truck. They are an awesome group of people. Go by and see them, they will take care of you. Khalill El

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very helpful people

They were very helpful in helping me out in the process of getting a rental while my vehicle was in the shop getting repaired from a fender bender

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great gmc dealership!

I have bought many vehicles off of this dealership. They have great customer service in sales and in their service department. They are a honest dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Zero stars isn’t an option.

Zero stars isn’t an option. They order the incorrect part for a $90,000 truck (Brembo brake kit from GMC), and then somehow make it to be the customers fault that it has to get returned. It’s the customers fault they don’t know what parts go on the trucks they sell. Upon finally agreeing to return the parts, I drive them over an hour, and because the box that the other boxes came in wasn’t with me they refused to give me the check. I drove another hour, and got the box that the boxes came in, (which was missing a side from being in the rain but had all the barcodes). They still refused refund process initially because I gave them 3/4 of a box that the boxes came in for a Brembo brake set. A brake set that didn’t fit in the at4x rim that they said would. Upon finally handing me a check it was for an incorrect amount.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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This dealership is out of their minds.

This dealership is out of their minds. They are still charging $5000 markups on new vehicles. They won't even take an order, and even if they did, they want a 10% deposit while I wait an unknown amount of time for the vehicle to be manufactured. I don't know what happened, before COVID they were reasonable, but they are way out of touch with the current market and, for those buyers who they trap into this pricing, I truly feel sorry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Great service

Bought a beautiful new used car Toyota Highlander. Very good conditions. Everybody very attentive, especially Josh, he explain everything with details. Did not get annoyed by our questions. And we did ask a lot of them. Definitely will go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service at Star

I currently take my 2 vehicles here for my scheduled maintenance. I find that the prices are comparable to other service sites and the staff is friendly, informed , easy to work with and don't force unwanted repairs on me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Nickel & Dime‼️

First time that I got nickel & dime on my service!! Charged for a razor blade, disposal gloves, disposal mats, disposal mats, adhesive solvent & etc……… Have been using Star for approximately 16 years & am on my 3rd Terrain. Referred 4 purchasing referrals. WOW…….what an insult when I got home and reviewed my service invoice. SMH

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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