Reviews
Always good service at STAR!
Quick, easy and no hassle. In and out for inspection, emissions, oil change and tire rotation. Bill is always great to deal with in service area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Highly recommended
Super friendly, helpful, and friendly staff.. I love my new GMC!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very pleasant shopping experience
My sales rep was Tyler. He was incredibly friendly, helpful, and professional. He helped me find a specific vehicle i was looking for that wasn’t easy to find. I will definitely be requesting to see him again when my lease is up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We had a great experience at Star.
We had a great experience at Star. We inquired about a used GMC Terrain and Rachel was very quick to reach out and set up a time for a test drive. When we arrived, all of the staff was friendly and courteous. Our salesman was "Hawk" and he was very easy to work with - very patient and understanding. Sean in finance was also great and thorough. 5 stars all around!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recent service
Always a simple process; from purchase to service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
lstoudt1@verizon.net
Vehicle was in for service which was done in a professional and timely manner. Service rep. was friendly, courteous, and know ageable. Would highly recommend Star for sales and service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
If you want Excellence
Excellent professional service both in purchasing a vehicle and more importantly taking care of the client after the sale in service The staff is always friendly and works with you to serve your vehicles needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My experience started out very poorly. The salesman...
My experience started out very poorly. The salesman worked to right the mistakes. In the end it was fine. Not sold on the dealership's customer policies though.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Wished to buy out my lease. Wanted to charge me $250.00...
Wished to buy out my lease. Wanted to charge me $250.00 to $500.00 to evaluate the vehicle prior to buyout. GM headquarters indicated they had never heard of that before. SCAM
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Customer
Very pleased with Salesperson and would highly recommend this dealership. Courteous and not pushy. The salesperson did not rush with our visit there and explained everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase