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JM Lexus

(9,531 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,531 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Christina was wonderful helping us navigate our way to...

Christina was wonderful helping us navigate our way to leasing a new RX 350😁 never felt so relaxed 😎 very content and very happy with our Lexus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always the best service. Omar in service is easy to deal...

Always the best service. Omar in service is easy to deal with and very informative. The dealership is always a pleasure and I enjoy bringing my car in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have been doing business witj JM Lexus for 20 years....

Have been doing business witj JM Lexus for 20 years. Excellent service as always. Took my car in for service and it was completed as estimated. Friendly and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have no words to describe Anthony Hippolyte attention...

I have no words to describe Anthony Hippolyte attention and dedication, he worked hard and exceeded our expectations. I am very grateful for everything and very happy to have the car of my dreams. if you are looking for excellent service and a wonderful car, I recommend this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service by the service advisor and up-to-date...

Great service by the service advisor and up-to-date communication to when the car was ready. Ryan always does a personal and is efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brandon Rowland was fantastic. Best salesman I have ever...

Brandon Rowland was fantastic. Best salesman I have ever had at a car dealership. It’s been a please to work with him and buy car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a great experience doing business with Tim, it...

It was a great experience doing business with Tim, it didn't look like business but a very friendly negotiation. I do recommend him and congratulate him as well as and the team leader for making this moment a one to remember. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The service only gets five stars for Donnie. The man who...

The service only gets five stars for Donnie. The man who greeted me and solved my problem. I have three daughters who work for Apple and my new iPhone 11 was not connecting. So I made an appointment. The so called service guy was rude and obnoxious. He told me I’d Donnie can’t fix it then it’s a diagnostic problem and it would be $115 for them to check why. When I told him this is why I stopped going to the dealer for service he told me I was lucky and getting a discount off the $180 fee. Sorry, I will never use this dealership for service unless they promote Donnie and fire jerks that think customers are idiots.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been a customer of JM Lexus for 10 years. I have...

I have been a customer of JM Lexus for 10 years. I have recommended many customers. I was always treated fairly as a valued customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Superior Service!

Huge thank you to Don Cook and Ramesh Singh for their excellent service and taking such good care of their customers!! They were both extremely knowledgeable, professional, polite and helpful! I couldn't have asked for better care!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.