Reviews
Christina was wonderful helping us navigate our way to...
Christina was wonderful helping us navigate our way to leasing a new RX 350😁 never felt so relaxed 😎 very content and very happy with our Lexus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always the best service. Omar in service is easy to deal...
Always the best service. Omar in service is easy to deal with and very informative. The dealership is always a pleasure and I enjoy bringing my car in for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Have been doing business witj JM Lexus for 20 years....
Have been doing business witj JM Lexus for 20 years. Excellent service as always. Took my car in for service and it was completed as estimated. Friendly and efficient.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have no words to describe Anthony Hippolyte attention...
I have no words to describe Anthony Hippolyte attention and dedication, he worked hard and exceeded our expectations. I am very grateful for everything and very happy to have the car of my dreams. if you are looking for excellent service and a wonderful car, I recommend this place.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service by the service advisor and up-to-date...
Great service by the service advisor and up-to-date communication to when the car was ready. Ryan always does a personal and is efficient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brandon Rowland was fantastic. Best salesman I have ever...
Brandon Rowland was fantastic. Best salesman I have ever had at a car dealership. It’s been a please to work with him and buy car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a great experience doing business with Tim, it...
It was a great experience doing business with Tim, it didn't look like business but a very friendly negotiation. I do recommend him and congratulate him as well as and the team leader for making this moment a one to remember. Thanks.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service only gets five stars for Donnie. The man who...
The service only gets five stars for Donnie. The man who greeted me and solved my problem. I have three daughters who work for Apple and my new iPhone 11 was not connecting. So I made an appointment. The so called service guy was rude and obnoxious. He told me I’d Donnie can’t fix it then it’s a diagnostic problem and it would be $115 for them to check why. When I told him this is why I stopped going to the dealer for service he told me I was lucky and getting a discount off the $180 fee. Sorry, I will never use this dealership for service unless they promote Donnie and fire jerks that think customers are idiots.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have been a customer of JM Lexus for 10 years. I have...
I have been a customer of JM Lexus for 10 years. I have recommended many customers. I was always treated fairly as a valued customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Superior Service!
Huge thank you to Don Cook and Ramesh Singh for their excellent service and taking such good care of their customers!! They were both extremely knowledgeable, professional, polite and helpful! I couldn't have asked for better care!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair