Reviews
Write a reviewThe usual top-notch service!
As usual, Mr. Christopher Kolody "hooked me up!" Outstanding, hardworking, young man! I appreciate the service at Kennedy and will continue to rely on you! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent
Was a great Experience Def Come Back dealership was real clean
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
Very professional and courteous staff. A pleasure to do business with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Excellent service wait time was mot long repairs dene perfect
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
Pleasant. My car ran well after the air conditioning was fixed. .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2000 Mercury
1st-- I screwed up and arrived at the dealership a day earlier than my appointment. The service rep. did every thing possible to adjust and did the service required that day. I left very happy but a humbled person. Special thanks for taking good care of this old guy. This is why I keep coming back. Gene Hendrzak
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service for 20,000 and tire replacement
I could not have been more pleased, and was hoping I would receive a survey so I could tell you, instead of writing a letter independently. Benjamin Cruz was extremely accommodating, efficient, and nice. My car received its 20,000 service. Coincidentally, I got a nail in a tire the previous day. I kept driving as I was in heavy traffic, so I completely ruined the tire and needed a new one. Kennedy Ford replaced the tire, even though I had not informed them ahead of time that there was extra work from when I called for service. During the inspection, the staff noticed that my hatch strut in the back was weak, and they replaced it under the warranty. Benjamin Cruz called about this before they replaced it. I was not expecting this to be free, although he mentioned that it was possible the replacement could be included in the warranty. Kennedy even washed my car! What a pleasant surprise. These little details, such as washing my car, are a very nice touch and mean a lot in terms of customer satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding Service!
Carol was incredibly helpful. I needed to have my vehicle inspected, and I had forgotten my registration and insurance card on that busy morning. She allowed me to e-mail both items to her, so that my inspection went off without a hitch. My vehicle was then thoroughly serviced and even brought through the car wash, as an added bonus. I have already recommended John Kennedy Ford to my father in law, who now has his Ford serviced there. I am very pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Exceptional Service
The staff was both pleasant and knowledgeable. They were effective at assessing my needs and recommending vehicles that were suitable. It's a very professional environment.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service was great.
My experience was fantabulous, the service awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase