Reviews
Excellent service
I was in the market for a used car and Dave Spencer and Jack Grimes spent an enormous amount of time getting my ideal car in a specific price range and worked hard making sure they delivered exactly what I was looking for. In fact, they exceeded expectations as I asked for a lot at a good price. They more than delivered. Wonderful guys to deal with and I highly recommend them both as well as, of course, Davis Acura.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this glowing review about Dave and Jack. They pride themselves on exceeding every customers expectation of what the car buying process should be. I am pleased to hear that everything went to smoothly. Best wishes from the Davis Acura family!
Exceptional Dealership
Very professional and caring personal. Special thanks to Rob Carcione ! I could not ask for a better experience. Would definitely recommend this dealership to friends and relatives.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gregory,Thanks so much for the kind words about Rob. We appreciate your feedback, and wish you the very best with your new Acura!
Excellent Dealership
We have 2 Acuras and only buy and have them serviced here. The service team is awesome and Ed, the GM, is as classy as they come. Rob was our salesperson for this car and is knowledge of the vehicle was impressive. It never feels like you are being sold on anything - Instead, they truly try to do right by the customer every time. We've thought about a few other makes and models but Ed and his team are the reason we stay with Acura.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rich- thank you very much for leaving this note about Ed and Rob. We absolutely appreciate your continued patronage to Davis Acura, and are pleased to hear of your showroom experience time and time again. We look forward to continuing our relationship with you, and wish you all the best with your new Acura!
Jerry Tomko did a great job
Our sales associate, Jerry Tomko, did a great job selling us an Acura. Extremely professional and polite, and worked with us to get us a good price. Highly recommended
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI Vegas! Thanks so much for sharing this feedback about Jerry. We are pleased to hear that you had such a wonderful experience with him, and look forward to assisting you in the future. All the best with your new vehicle! Best Regards, Christina Hecht Customer Relations Manager
Beautiful 2018 TLX for a great deal
Rich Conti and Ed Riley worked with me to put together a really great deal on a 2018 TLX. I'm really happy with the vehicle. If you want to purchase a new or used Acura then Rich and Ed are the people that you want to go and see. Excellent customer service and when I needed to fill out all the paperwork it was the quickest transaction ever. I highly recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for leaving this note about Rich and Ed. Your experience is what we strive for each and every time here at Davis Acura. We appreciate having the opportunity to earn your business, and are so happy to hear that you are enjoying the gorgeous 2018 TLX! We look forward to assisting you in the future. Best Regards, Christina Hecht Customer Relations Manager 215-943-1798
Great experience
The staff was incredibly professional, knowledgeable and pleasant to deal with. The transaction was very efficient. I felt like I got a very good and fair deal. This is the second MDX I have leased through Davis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your experience with our staff at Davis Acura. I am glad to hear that you had such a wonderful experience, and we thank you for your continued patronage to our dealership. Best of luck with your new MDX! Best Regards, Christina Hecht Customer Relations Manager 215-943-1798
2017 Acura ILX Purchase
I drive a 2016 Acura MDX that I purchased in Florida. On Memorial day I took my wife to Precision Acura in Lawrenceville NJ to look at the 2017 Acura ILX to purchase for her. They offered me 4,030 dollars for my 2006 Acura TSX with 56,000 miles and in mint condition. We quickly left the dealership after their attempt to steal my used car from me. Being very disappointed with Precision Acura I waited a few days and went over to Langhorne Pa. to the Davis Acura dealership to see if I would be treated any differently. Upon arrival to the dealership I was greeted by salesman Rob Carcione. From his introduction until the time I left with my new 2017 ILX several hours later, I was treated with the upmost respect and assistance in the purchase of the car. The manager and the finance guy were just as helpful with my purchase. Thanks Precision Acura for chasing me away last Monday because I got my red ILX for more than 6,000 dollars less than you wanted at DAVIS ACURA. My suggestion to anyone reading this. If you want an Acura Try Davis. You won't be disappointed. Ron C.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about Rob. We are so happy to hear that he exceeded your expectations, and gave you an amazing deal on your new ILX. We wish you all the best with your new vehicle. Don't forget to stop by for your free car washes!
Not a good experience
I went to Davia Acura on Saturday afternoon May 27, 2017 right before the holiday. I wanted to trade in my Acura MDX for a RDX I was interested in. My salesperson Steve Felker was a very nice gentleman, who we immediately found out that my daughter graduated high school with him. I told Steven I wanted to have my car appraised and depending on that, then we could discuss the deal. I also wanted my husband to take a look at everything before I signed, however my husband wasnt there at the time. He took that information back to his Manager (Dave Spencer) who told him to tell me that he wouldn't do anything until my husband came, unless i made a commiment right then. That was a very sexist comment to make and I was at first taken aback. As if I needed my husband there to make the deal. It wasn't as if my trade in had my husbands name on the title. Oh wait, that question never came into play. I was supposed to be an uninformed, unintellegent woman who was supposed to say, "Give me the agreement, where do I sign." Not today dude! Steve, who really wanted to make the sale, told Dave whatever he needed to hear in order for the appraisal to happen, but of course it was way lower than what my car is worth. Needless to say no deal was made today! Their loss.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Desiree, Thank you for taking the time to leave feedback regarding your recent visit to the showroom. I can assure you that your experience is not at all common at Davis Acura, and I would like the opportunity to discuss this matter with you further. Please contact me at your earliest convenience at 215-943-1798. Very Best Regards, Christina Hecht Customer Relations Manager
2017 MDX purchase
Second purchase from salesman Rob Carcione. Precise explanation of vehicle operating systems, Well prepared and expedited pick up process. Great experience. Amy was very helpful over the phone in negotiating the pricing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for sharing this note about Rob and Amy. It was their pleasure assisting you with your car buying needs, and we appreciate your continued patronage to Davis Acura. Drive your new vehicle in the best of health!
**Outstanding Service**
I thoroughly enjoyed my experience at Davis Acura with Rob Carcione. He was extremely knowledgeable regarding the leasing offers and car options in addition to being patient and funny. The entire process flowed smoothly which was somewhat of a surprise. Although I was very disappointed I wasn't able to take my car home the same day due to a battery issue, Rob assured me I would be able to pick up the next business day without issue. Happy I returned to Davis for my 2nd car and I will continue to in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for sharing this note about your experience with Rob. We are pleased to hear of your experience, and thank you for allowing us to earn your business again. We wish you all the best,