Reviews
Very pleasent atmosphere
Very easy people to talk to and to deal with. No pressure sales people. Got the deal I was looking for. I would definitly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share your feedback from working with Davis Acura. We are happy to hear that you had a pleasant and professional experience, and wish you all the best!
Leasing experience
I continue to use Davis Acura because of their focus on customer service and the fantastic customer experience I get each time I need to deal with them. They have continuously provided prompt service, and operate in a friendly manner that fosters a positive experience. My family has bought cars from Davis for years, and they have yet to disappoint us. My most recent experience was leasing a new vehicle through Davis since my current lease was nearing its end. I dealt with Rob Carcione, who was a pleasure to deal with. I was able to spend a minimal amount of time negotiating back and forth, which is what I prefer. The actual time I spent in the car dealership was minimal, and when I came in on a Saturday morning to finalize the deal I expected to be there for a number of hours, however I was in and out with my new car in less than an hour. Since I consider my time valuable, I was grateful to not have to spend an inordinate amount of time signing papers since everything was ready for me to sign when I came in. I would highly recommend Davis Acura, and in particular rob carcinogen as a consultant to deal with. Thank you rob carcione and Davis for a job well done from a very satisfied repeat customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob, Thank you so much for taking the time to leave this note about Rob, and your overall visit to Davis Acura. We strive to give every one of our customers the same experience that you had. Thank you again for your loyalty to Davis!
A long time customer
I have been a customer of Davis Acura for about 23 years. I just leased a new TLX and my experience with Rob Carcione was great, as usual! He is terrific - always takes care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joel, Thank you so much for your continued patronage to Davis Acura. We appreciate the opportunity to earn your business again, and are happy to have you as a part of the Davis Acura family. We wish you many happy miles with the TLX!
Outstanding experience
i researched several makes on the internet and had visited a number of dealers. I also test drove a number of cars and decided that the Acura TLX advance was what I wanted. My wife and I visited Davis and were met by Steve Felker. He explained all the features to both of us and we able to make a deal. We were very pleased with our experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience working with Steve. We are happy to hear that the TLX made the final cut, and wish you the best of luck moving forward! Welcome to the Davis Acura Family!
Excellent experience!
I found a car that I wanted to look at online and when I went to the dealership, I was met by a salesman named Jack Grimes. He couldn't have been more helpful, honest and knowledgeable. He was able to answer all of my questions and was able to accommodate me in every way. I couldn't have asked for an easier car buying experience. I would recommend this dealership and Jack Grimes to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anthony - thanks for your kind words about Jack and of course thank you for your purchase!
GREAT NEW CAR PURCHASE EXPERIENCE! - MOLLY G.
Recently bought a RDX and absolutely love it. A big thanks to Rob Carcione, my salesman and Ed Riley General Sales Manager, for helping with my purchase and making it an easy and pleasurable experience. Transaction was smooth as promised. Rob was very knowledgeable and took as much time as I needed to go over the vehicle. He continued to follow up in the next few days to see how I was enjoying my new vehicle. I would definitely recommend anyone looking for an Acura to come to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Molly - thanks for the review and enjoy your new RDX!!
This dealership is well run - courteous, friendly, beautiful
I have leased several MDX from them and a great experience each time. Rob Carcione has been my salesman and he knows my tastes and has great judgement for them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking a moment to share your experience with Rob. He is a valued member of our team, and we are thankful for your continued patronage with Davis Acura!
"Great Job by Steve"
Leased a new 2017 TLX. Steve was friendly, knowledgeable, and was able to meet all of my requests. The vehicle I wanted was not in stock. However, Steve was able to locate the vehicle and have it transferred to Davis. Car was delivered on time and transaction was smooth. Thanks Steve!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for taking the time to share your experience with Steve. We appreciate your feedback, and wish you luck with your new TLX!
Easy and efficient
Basically the most effiecient and easiest car buying experience I ever had. Curtious, friendly, and fair . Rob Carcione, and Ed Riley's treatment towards customer are professional, and they understand the customer. Recommend Davis Acura to all.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your review on Rob and Ed. We appreciate your patronage, and are so happy to hear about your pleasant experience in our showroom.
Great and easy
Our sale associate, Steve was fabulous. He new so many details about the car we were interested in and answered any questions we had. And it was the best car shopping experience so far for us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for you kind words about Steve!!