Reviews
Tom, Mustang
Tom ,professional as ever with a quick response when my Mustang was towed in. Drove out in under 2 hours and the bill was as expected
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! Enjoy your Mustang!
Great experience
Was a great experience, had a huge selection, goes out of their way to try to make u happy. Would definitely recommend to friends and family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words. We truly appreciate it!
first time service customer
we took our '18 f150 to Chapman for a scheduled maintenance. It was our first time servicing our vehicle at this location. Joe Roletter was our Service Advisor, who is extremely knowledgeable and took care of us in a courteous and very professional manner. Great Experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to give us your feedback! We truly appreciate it and hope to see you again soon.
Make Bob a Manager!
Bob has been helping my family with all of our vehicle service needs for...25 years now? I think that number is right, ever since my dad got his 1994 Ford Bronco. We only trust Bob and Chapman Ford for all of our service needs. Bob is always friendly, helpful, courteous, responsive, diligent, and quick to get you in and out and back on the road. Give this man a nice bonus to stay because if he ever retires I wouldn't know what to do!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Nick! We truly appreciate your feedback and hope to see you again soon!
10,000 mile tuneup
Very knowledgeable, responsive.and reliable. I appreciate the service over the years, and I will continue to recommend the Chapman Service. Department for all my future repair needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We hope to see you again soon.
All of the work was completed in a timely manor
From when my car was dropped off to the time I picked it up everyone was professional the work was completed in a timely manor
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We hope to see you again soon.
Vehicle service
Had a service appointment for my F150. When I arrived Bob handled everything professionally and it was a pleasure along with him. He had my vehicle complete in a timely fashion and I couldn’t be happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us great feedback! We truly appreciate it and hope to see you again soon.
Awesome service
I wouldn’t go anywhere else to buy or service my vehicles. I have been going to Chapman for 34 years. I can always count on them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Steve! We truly appreciate it and hope to see you again soon!
Great Service
I have been using Chapman to service my vehicle for at least five years now since I bought my vehicle from them. I have always received great service from the staff and have had zero problems with my car. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate it and hope to see you again soon!
Service
Excellent service and professionalism! Always courteous and prompt when discussing vehicle related topics. Been working with Bob for a quite a few years now and he’s always very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Matt! We truly appreciate it and look forward to your next visit.