Reviews
Steve went above and beyond.
Steve went above and beyond. I can’t begin to say how easy he made the process. I so appreciate the amazing customer service and he definitely went above and beyond. I am forever a customer of his.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Many thanks for this great review. Your positive feedback lets us know we are achieving our goals. We appreciate your business. Paula D, Customer Relations
Great experience, I would recommend this dealership to
Great experience, I would recommend this dealership to friends and family for sure. Thank you for providing a positive experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Many thanks for this great review. Your positive feedback lets us know we are achieving our goals. We appreciate your business. Paula D, Customer Relations
Clara was very helpful in teaching me the operation of my
Clara was very helpful in teaching me the operation of my new 2022 Sonata SEL Plus enough where I had referred her to a client of mine. She has confidence and presence about her that exudes confidence which made me comfortable in the knowledge of my car. I will continue to refer friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great review and five star rating. Your positive feedback lets us know we are achieving our goals. We appreciate your business. Paula D, Customer Relations
Nicholas Marchegiano was best!
Nicholas Marchegiano was best!!! He is very calm, genuine & polite, understood our requirement and got us what we were looking for. Keep up the nice work and good luck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Many thanks for this great review. Your positive feedback lets us know we are achieving our goals. We appreciate your business. Paula D, Customer Relations
Not to be trusted
Salesperson blantenly lied about the interest rate on my used car loan. I had reservations before the purchase and should have gone with my instincts.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Gatto, I am sorry to read this review. I was told that our F&I Manager did reach out to you today. I also asked our GSM to assist with your concerns. I certainly hope there is a resolution for you soon. Paula D., Owner Loyalty Mgr
Bernard was AMAZING!
Bernard was AMAZING! He jumped in to help and made sure everything was taken care of. His his patience and kindness shine through even if it was just a text message. His smile was welcoming and made everything go smoothly. Please ask for Bernard for any future car needs I will definitely be back to work with Bernard again :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Many thanks Hayley for this great review. Your positive feedback lets us know we are achieving our goals. We appreciate your business. Paula D, Customer Relations
Rude, over priced and deceitful.
Rude, over priced and deceitful. Only interested in making a buck. Over priced cars. Will to sell old vehicles ready to break down and financed until they are worthless.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I am sorry to read about your recent experience with our Hyundai dealership. I've sent your comments to our General Sales Manager for his review. If you would send me your name and contact info, I'll be sure to pass it on so that someone can contact you. Paula DiGiacomo, Customer Relations, pdigiacomo@conicelli.com
Conicelli sucks...................................
No interest in good customer service. False advertising on their website. Only interested in taking customers for whatever they can. Worst dealership in the tri-state
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Denise, I am sorry to read about your recent experience with our Hyundai dealership. I've sent your concerns to our Used Car Sales Manager at Hyundai. I'm sure he will be contacting you to see if we can make this right. Paula D., Customer Relations
My experience with Conicelli Hyundai was top notch. I...
My experience with Conicelli Hyundai was top notch. I value an easy, no-BS process and they delivered on all fronts. David K, the internet manager, provided an online, out-the-door price exactly as I had requested and extremely competitive in the market. Steve K, our salesperson, and Glenn B, the sales manager, communicated exceptionally well and played no games with the deal while we waited for the vehicle to arrive. Once at the dealership, the closing process was smooth, fast, and extremely pleasant. Finally, their finance manager Michael J was able to obtain financing that beat the already ultra-low rate we had obtained in advance from our credit union. Overall, our car-buying process with Conicelli Hyundai was as good as it gets and I highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Kahn, many thanks for taking time to share your recent experience with our Hyundai dealership. I'll be sure to share this with Dave K, Steve, Glenn and Michael J, and our entire sales team @ Hyundai. Your business and the recommendation is greatly appreciated. Paula D., Customer Relations
problems solved
i wrote a bad review because i couldn’t get any results about my issues. it was apparently a communication problem with one person. i have since spoken to two different people and they have resolved my problems in a timely manner. it’s my understanding the other person is no longer handling my situation. i’d like to specifically thank josh for his help and for eric to reaching out to make sure things were resolved. i tried to amend my other review, but for some reason i am not able.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Eric! Thank you for your review, and letting us know the issue was resolved. We appreciate you as a customer, and are always looking for ways to improve. Going forward, please feel free to contact our Service BDC to schedule your appointment. I can be reached at 610-828-1400, ext 1183. We can help you set up your next appointment on a priority day and time at your convenience. Patrick R. - Service BDC Director