Reviews
Quick and painless
It's always a pleasure to stop in for scheduled service and see my service advisor Eric Toledo. He always has a smile and a handshake for you, and he's never too busy to answer any questions!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your positive review of our dealership. Every team member here values feedback like yours, which motivates us to continue developing 5-star service for our valued guests! Chapman BMW Chandler
The worst sales team like Chris neis and Brady Lawson.
The worst sales team like Chris neis and Brady Lawson. Very rude and unprofessional and full of lies
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Yes
Yes it is true
I was planning to buy the car but their reputation I will not suggest anyone and neither I Will do business with them ever again
Sales team very rude and unprofessional
perfect, car was what we wanted the price was as they
perfect, car was what we wanted the price was as they said, the trade in value meet expectations. what else is there?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Five time Repeat Customer
Jason helped us trade our 2018 and get our new 2023 and was excellent to work with and gave us great service. It's our 5th one so that says a lot about this Dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Brenda, Thank you for sharing your positive review with us. We are pleased you had a satisfactory experience purchasing your new vehicle with Chapman! We take pride in walking our clients through the buying process and look forward to servicing your vehicle in the future and wishing you many happy miles! Chapman BMW Chandler
Steve helped me get my BMW 535. The experience I h
Steve helped me get my BMW 535. The experience I had from walking in the door was fantastic! They helped me with my trade in and even gave me a tour of the service area, so I’ll be sure to bring it by for all my service. By far the best experience I’ve had at any dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alex Congratulations on your new 535. Thank you for sharing your positive experience with our sales team! We are happy to hear you trusted us with your new vehicle purchase, and we are looking forward to working with you again. We are always here for all of your automotive needs. Chapman BMW Chandler
Steve helped me get my BMW 535.
Steve helped me get my BMW 535. The experience I had from walking in the door was fantastic! They helped me with my trade in and even gave me a tour of the service area, so I’ll be sure to bring it by for all my service. By far the best experience I’ve had at any dealership!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex Congratulations on your new 535. Thank you for sharing your positive experience with our sales team! We are happy to hear you trusted us with your new vehicle purchase, and we are looking forward to working with you again. We are always here for all of your automotive needs. Chapman BMW Chandler
It was a great experience Friendly staff finished on
It was a great experience Friendly staff finished on time. I would recommend service to my friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience with us and we look forward to serving you again. Chapman BMW Chandler
Kevin was awesome service advisor!
Kevin was awesome service advisor! He took great care of my BMW 740. Very professional and knowledgeable, highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy that you had a positive experience visiting our dealership! We look forward to delivering the same experience on your next visit. Chapman BMW Chandler
Excellent service, friendly and knowledgeable staff.
Excellent service, friendly and knowledgeable staff. It's just an expensive place to service your (German) car...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review. We are happy to hear you had such a good experience visiting our dealership! We greatly appreciate your business and we look forward to serving you again. Chapman BMW Chandler
Excellent business here.
Excellent, knowledgeable, and friendly dealership. It was actually a delightful experience from management, my salesperson to my finance associate...I highly recommend doing business here...I will definitely use them again. But I plan to keep my BMW X2 for quite some time...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dennis Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your visit pleasant and we look forward to seeing you again! Wishing you many happy and safe miles. Chapman BMW Chandler