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2014 state dealer award
View 2 awards
2014 state dealer award
2020 consumer dealer award

Reviews

(570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Tustin Acura from DealerRater.

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Great service

I had a great experience at DCH Tustin ACURA ,it was hassle free and our sales man Wolos was very knowledgeable and thorough and patient. I recommend him to my family and friends .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service from Abe! 2nd leased car from Abe.

I had a good experience for the second time with Abe. Was able to get the car I wanted with a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hooman at DCH Acura

This is the most pleasant experience that I had for car buying process, thanks Hooman for his strong product knowledge and no pressure car sell process. I would strong recommend my friend who want to buy Acura Vehicle at DCH Tustin Acura. They are really live up the title they have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing customer service

Mr. Hooman Keyvan was very helpful and respectful in my decision to buy my 2016 Acura RDX. He did not pressure me and gave me the time I needed to make my decision. It is because of the quality service I got from him and from DCH Tustin Acura, I returned to buy another car (previously bought a 2008 TL from here). The process was quick and Hooman showed me all of the features the RDX had and made sure I understood how to use them. Would definitely recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

worked with Hooman at DCH TUSTIN ACURA

Excellent customer service. I highly recommend Hooman. I've dealt with other dealerships but my experience at DCH ACURA was phenomenal. Excellent service service all around !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great experience

I came to this dealership after test driving the MDX at another location. We have a young baby so I didn't want to drive from dealership to dealership so I called all the location dealerships to let them know exactly which vehicle I wanted and to let them know I was ready to buy. Out of 4 locations, miguel was awesome on the phone and gave me the best price. Once we arrived in person, Abe helped us out. The car was waiting for us and because of our young baby, we were rushing the team here since we had to put the baby to bed. Abe kept us in the loop with everything he was doing and was very polite. He tried to accommodate our timing as much as her could but also gave us realistic timeframes. I work in sales so I have high standards for those in this industry and I am more than happy with my experience here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Technology made simple

While looking for a new car with all the bells and whistles, we came upon the Acura MDX and as it is with anything new, there is always a learning curve. Hooman Keyvan made the purchase of our new MDX easy and also was extremely thorough in showing us all the bells and whistles (technology) it has as well as how to use them. Thank you Hooman for a very seamless experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Thank you DCH Tustin Acura for helping me to get in my dream car. Our sales rep Wolis and finance manager Robert were great. We will recommend Tustin Acura and Wolis to every one we know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks

Mr. Hooman Keyvan was very helpful and professional. We are so satisfied with his and DCH Tustin Acura service and happy with our car. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Would recommend DCH Acura @ Tustin to anyone

Absolutely love my experience here at DCH Acura in Tustin! The process of buying a vehicle is always long and tough, but I am glad I made my choice to purchase my new vehicle here. My husband and I came here on a Sunday and was helped by a friendly team. Kenny, Miguel, and Marwol (sorry! I may have mispelled her name) helped us with the process of purchasing our new vehicle and they're all very friendly. The great thing is - they aren't so pushy and mean like some other car dealers. Miguel was the sales manager and he wanted to make the car buying process easy and he definitely made that happened! Kenny is also so hilarious, personable, knowledgeable, and helpful! These guys really know how to take care of their customers and will do what they can to work with you. I can't wait to have my new vehicle serviced here and will write another review about my service experience. Thanks DCH Acura for making our car buying experience a pleasant one! =)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.