Reviews
Streamlined & successful!
He was very understanding and helpful. We set up an online appointment and he complied with the hours that worked for me, which resulted in our stay past the store's closing. The experience was pleasant and informative, and there was not a moment I felt pressured in the selling process. I highly recommend Hooman and this location as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Superman!
I researched a lot about cars. I went from Kia Optima then Acura ILX. Their prices were just 2 thousands different, but Acura was one of my best choice among others. I searched for its price, gas mileage, best dealer before buying, what kinds of safety recalls they have, what costs for maintenance, etc. This car is worth more than it costs. It's a perfect car for me. Nice body style and great color slate silver (silver mixed with baby blue) in beige interior. My buying experience was fun, friendly and smooth with Hooman Keyvan at DCH Tustin Acura. Hooman is a great and enthusiasm internet sales manager. I was so happy with both great deal and outstanding customer service here. Hooman is beyond car expert. He is an Acura genius and smart internet sales manager. He replied my email at 8:30 AM when he just got into his office. This shows me that he works very hard, so he deserves to have my business. I need to find someone who cares his or her job. Tips, make sure you clarify that you're going to purchase or lease a car, and ask for final price in email writing. When I showed up for a test drive, Hooman drove it and taught me all features of the car. I drove half way back. He is also an Apple iphone genius. The best thing I like about him is a very flexible negotiator. His sale skills is excellent. He isn't a pushy. I highly recommend working with Hooman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"Amazing"
One of the best customer service experiences I have been a part of in a long time. Hooman Keyvan made it all happen with ease, patience (and it was not easy working with me I am sure :) ) and efficiency. Great follow through. He followed-up when he said he would. A true professional. The rest of the team at DCH was just as helpful and nice. I highly recommend Hooman and DCH Tustin Acura for your next car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Everything went as agreed via email, no surprises. Everyone at the dealer is very professional. Hooman is great to work with, will recommend him. His colleague Abdul Omar was helpful also
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy as pie!
I had the best experience with Hooman Keyvan and DCH dealership. He explained the process at every step and made sure I had all the information on my new RDX. I will recommend him to anyone I know!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowledgable, considerate, honest!
Hooman was soooo efficient and reliable. He was always available to talk with you by phone or internet. Other dealers were dishonest and we went with Tustin Acura because everything Hooman said and wrote up, he and the dealership stood behind. He told you all about the car as you were driving it and we learned more than we ever had from all the cars we have purchased over the years. I would HIGHLY RECCOMMEND going to Tustin Acura and working with Hooman!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
An unexpectedly enjoyable experience :)
This was honestly my best experience at a car dealership ever. I had a horrible experience on Saturday with another car dealership and the next day showed up to an appointment with Hooman already feeling discouraged. From the very beginning he was nothing but kind, helpful, and accommodating. He answered all of my questions and was very detailed in his explanations to make sure that I was picking a car that met my needs. When I figured out what car I wanted he went on a mission to find the exact color combination I was hoping for and made it possible for that car to make its way on to the lot. He lived up to every offer he presented me with and even went above and beyond to limit my inconveniences and get me even better deals than originally planned. Once the car arrived at the dealership, he made sure that it was in perfect condition and then took the time to help me set up the basics. He even followed up with me a few days later to make sure that I was still happy...which I am. Thanks to Hooman I no longer dread car salesmen and am confident I will be happy with my car purchase for years to come. He is quite simply the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy and Efficient
From the minute I requested an Internet quote on an Acura, Hooman was accessible. Within an hour of my request he responded and within 24 hours I had an appointment scheduled with him to test drive and ultimately buy my Acura TLX. He was straightforward and patient as I asked many questions. I left with my brand new car and a feeling of knowing that if I have any questions I can always call Hooman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honesty and promptness from the beginning
Hooman was an honor to work with. I was helping my parents buy a '16 MDX and Hooman immediately sent me a great quote. The price never fluctuated and everything was delivered as promised. After the deal was made online, my parents drove down and purchased the car. They were very impressed with how detailed Hooman was in explaining every detail to them and he didn't pressure them into buying options, etc. Overall, it was a very smooth and easy transaction and we will definitely be back. Thank you again for kindness, knowledge, honesty and integrity.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quality service with the best bargains in Southern, CA
Mr. Hooman Keyvan and Abdul Omar are two of the best car representatives anyone could wish for. Nothing short of outstanding. I received a deal which other Acura dealers in Los Angeles were unable or unwilling to match. It was this deal which prompted me to act now instead of postponing my purchase for several months. There was no pressure and both were very courteous and helpful. Real assets to Tustin Acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
