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2014 state dealer award
View 2 awards
2014 state dealer award
2020 consumer dealer award

Reviews

(536 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Tustin Acura from DealerRater.

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Friendly.

Friendly. Easy to find. Sales rep was attentive, straight forward, no hassles. Will refer to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your hassle-free experience with our team at DCH Tustin Acura! We enjoyed working with you on a deal and hope to help your friends into their dream cars as well!

I worked with Wolos and he was fantastic!

I worked with Wolos and he was fantastic! He brought me the best deals and had all the answers to my questions. Buying a new car can be a bit unnerving and Wolos made it a very easy and pleasant experience.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Knowing that Wolos made your car-buying experience smooth and enjoyable at DCH Tustin Acura makes our day! The team is always here to provide the best deals and answer any questions you may have. Enjoy your new ride!

DCH Tustin is the best Acura Dealership with us.

DCH Tustin is the best Acura Dealership with us. Omar is simply awesome by his services. Thank you!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Phong, it's wonderful to know Omar provided excellent service at DCH Tustin Acura! Thank you for the kind words and support.

Mr. Wolos & Mr. Jose were great, Very professional and

Mr. Wolos & Mr. Jose were great, Very professional and super friendly !,Same as the managers Highly recommended.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing recommendation! Wolos, Jose, and our management team at DCH Tustin Acura enjoyed providing a professional and friendly experience. We appreciate your business!

This is the only Acura dealership in Southern Cal with my

This is the only Acura dealership in Southern Cal with my car service needs and purchases. I've always been treated well here. Justin is a fantastic and patient salesperson who never made me feel pressured while I was deciding to lease my Acura. Misael is a great and personable financial manager.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gabriella, thank you for choosing DCH Tustin Acura and sharing your positive experience with Justin and Misael! We're thrilled that our team made your leasing process smooth and pressure-free. Enjoy driving your new Acura!

Second car I’ve purchased from Tustin Acura.

Second car I’ve purchased from Tustin Acura. Always a great experience. Douglas kept the process rolling along smoothly. We were out in no time with a gently used TLX. Overall a fair deal.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing DCH Tustin Acura again! We love to hear how Douglas made your experience smooth and efficient. Enjoy your TLX, and we look forward to assisting you again in the future!

This dealership is professional, kind, and do their best

This dealership is professional, kind, and do their best to work with you. We were assisted by Ernesto and he helped us from start to finish. I recommend DCH Tustin Acura

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending DCH Tustin Acura! We're pleased that Ernesto provided such excellent assistance throughout the process. Let us know if you need anything else!

I was help by Darieus Smith and he was amazing.

I was help by Darieus Smith and he was amazing. He is very polite, professional and answered all my question. I would definitely recommend DCH Tustin.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Darieus will be happy to read your review! Thank you for recommending us, and we're here if you need anything else.

Thank you Kenny for our 8th and 9th Acura.

Thank you Kenny for our 8th and 9th Acura. You always go way and beyond your way

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We really appreciate your loyalty and are always happy to help! Thanks for the kind words for Kenny at DCH Tustin Acura.

All staff members are extremely helpful and not

All staff members are extremely helpful and not overbearing like some other dealerships can be. Our salesperson, Jose, was very friendly and on his game with being patient and knowledgeable of the cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

The team takes pride in providing a top-notch car-buying experience at DCH Tustin Acura. We really appreciate your kind words for Jose and hope you enjoy your car!