Skip to main content

Universal Mitsubishi

(2,118 reviews)
Visit Universal Mitsubishi
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 763-0461 (888) 763-0461
Used (866) 981-3408 (866) 981-3408
Service (888) 258-9583 (888) 258-9583

Reviews

(2,118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Mitsubishi from DealerRater.

Want to share your experience with this dealership?

Write a review

Paul in the Service Dept always gives you excellent

Paul in the Service Dept always gives you excellent service. He is the main reason that I continually come back to Universal Mitsubishi Service Dept for all my car repairs & maintenance. It’s been 24 years & 3 Mitsubishi cars later and I highly recommend Universal Mitsubishi Service Dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Zakk was so personable and kind.

Zakk was so personable and kind. Bobby was a delight and Tikki was super kind. Unfortunately, I cannot remember the other gentleman in Finance he too was great. Customer service was A+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an incredible experience working with Tiki in the

I had an incredible experience working with Tiki in the finance department at Mitsubishi. She was absolutely pleasant, professional, and made the entire process of finalizing my contract for my new car easy and stress-free. Tiki took the time to answer all my questions, explained everything clearly, and truly went above and beyond to make sure I felt confident and comfortable. Her amazing customer service made a lasting impression, and I couldn’t be happier with how smooth everything went. Thank you, Tiki, for making this such a positive experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car Buying Experience!

Car Buying Experience! I recently had the pleasure of purchasing a car from Zakk & Tikki at Universal Mitsubishi, and I couldn't be more thrilled with my experience! From the moment I walked into the dealership, Zakk greeted me with a warm smile and made me feel right at home. What impressed me the most was his extensive knowledge about the vehicles. He patiently listened to my needs and preferences, and he worked tirelessly to help me find the perfect match. No question was too small, and he took the time to explain every detail, ensuring I felt confident in my decision. The entire process was smooth and transparent, with no pressure tactics—just genuine care for my satisfaction. Zakk went above and beyond to ensure I received the best deal, and I truly appreciate his effort in making the negotiation process fair and straightforward. I am absolutely in love with my new car! Thanks to [Salesman’s Name], I drove off the lot feeling excited and satisfied. I highly recommend him to anyone looking for a car; he will treat you right and make your experience enjoyable. Thank you, Zakk & Tikki, for your dedication and outstanding service! Best, Chyp

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The shopping experience was good and all the staff were

The shopping experience was good and all the staff were very helpful. They even delivered the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have been going to Mitsubishi 20 years for service!

I have been going to Mitsubishi 20 years for service! (Same car). Paul has always been helpful in keeping my old car maintained and in good repair. I always have a good experience when I bring my car in for service to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thank you so much for your service always is professional

Thank you so much for your service always is professional and good 😊 the workers are very professional thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I appreciate that Paul was engaging and kept me informed

I appreciate that Paul was engaging and kept me informed on the status of the repairs. This was my first visit and I had a Positive Experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

There were very few professional and kind.

There were very few professional and kind. I will recommend to everyone I know. Very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would like to thank Paul for his excellent help.

I would like to thank Paul for his excellent help. He behad in a phenomenal way. 100% recommended good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.