Reviews
Armen took amazing care of me and the car.
Armen took amazing care of me and the car. He understood when I had to change my appointments. when I did come in for severe he called and texted to let me know what was happening. Pure class
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really appreciate the help I been getting.
I really appreciate the help I been getting. One thing I look for when I take my car to get fixed is trust. Since the first time I dropped off my car with him, I alway felt safe. Safe to leave my car and get it fixed. Paul and his team do such a great job on my car. I don't want to ever leave this place because trust is hard to find. I highly recommend anyone looking to get there car fixed to come here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an amazing experience with the service department
I had an amazing experience with the service department at Universal Mitsubishi! My car was towed in for repairs, and Paul, the service advisor, went above and beyond to make sure everything was taken care of properly. He was professional, communicative, and truly cared about getting my car fixed the right way under warranty. The entire process was smooth, and I really appreciate the excellent customer service. Highly recommend Universal Mitsubishi's service team--especially Paul--for their outstanding support!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This dealership knows their clients needs and goes above
This dealership knows their clients needs and goes above and beyond expectations. Your service is excellent. I will reccomend this dealership above all other. The Service Management is extremely knowledgeable!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The sells staff was friendly.
The sells staff was friendly. My consultant Saul was helpful and knowledgeable. My buying experience was low stress and there was an adequate amount of vehicles for sale.The building needs upgrading. There's minimum customer parking.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Excellent and professional service, been going there for
Excellent and professional service, been going there for routine service and advise for 6 years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
lI always receive great service at Sherman Oaks
lI always receive great service at Sherman Oaks Mitsubishi. My service person Paul Tokatlyan always is a pleasure to deal with. He wants me to be satisfied and sees that my car is working as it should. I'm happy with the service I get there. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I totally recommend it,they're professional and friendly.
I totally recommend it,they're professional and friendly.and never going to take advantage of the people
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paul went over and above to get my car ready, it is
Paul went over and above to get my car ready, it is running like a dream!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and friendly crew in service department Job
Excellent and friendly crew in service department Job done well per estimated time Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair