Skip to main content

Universal Mitsubishi

(2,118 reviews)
Visit Universal Mitsubishi
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 763-0461 (888) 763-0461
Used (866) 981-3408 (866) 981-3408
Service (888) 258-9583 (888) 258-9583

Reviews

(2,118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Mitsubishi from DealerRater.

Want to share your experience with this dealership?

Write a review

Everything was great.

Everything was great. Fast and accurate diagnostics. The car was fixed very quickly. Thanks for the great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best customer service, on time with service , no

Best customer service, on time with service , no complaints. Good job guys . Thank you for everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Zakk was very helpful & polite.

Zakk was very helpful & polite. I especially appreciate his non-aggressove, non-pushy approach. He answered questions. I felt he was easy to talk with. As I told him, this was the best car buying experience I've had. It does go a long way to be collaborative & not be the traditional high pressure, sales tactics type of person. It has to be a good deal for both parties so makes sense to work together toward a mutually beneficial outcome. Thank you Zakk.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ver straight forward and professional to deal with.

Ver straight forward and professional to deal with. Very happy with the results of the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

what a nice dealership, I got my dream car, cannot

what a nice dealership, I got my dream car, cannot believe how easy it was to deal with them, Tiki was very professional, she gave me a great deal on financing. Thank you Universal Mitsubishi~~~~

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

what an incredible team, from sales to finance.

what an incredible team, from sales to finance.....was in and out less than and hour! Will be buying my next car from here....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tiki was great!

Tiki was great! Everyone was friendly, they gave me a great deal, will come here for sure for service , love my new car..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Paul, the service manager and his team did an amazing job

Paul, the service manager and his team did an amazing job on my 2018 Outlander. I had been told by my local mechanic that Mitsubishi was no longer making the parts I needed to maintain my vehicle and when I phoned Paul he called me back in less than 10 minutes said they had the parts in stock and could install everything the very next day. This is an outstanding dealership with an amazing service department. I highly recommend them. I live in Ventura, which is approximately 48 miles away from this dealership, but I will be taking all of my needs for my vehicle to Universal Mitsubishi from now on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I will like to thank Paul and Armen from the service

I will like to thank Paul and Armen from the service department, good service all the time They are very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I really liked the fact that there was no pressure in the

I really liked the fact that there was no pressure in the negotiation, JC and his Manager were both friendly and knowledgeable. Pleased with our new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.