Reviews
2018 F-150 King Ranch Supercrew
great experience dealing with Brad and his outstanding team - this is the second vehicle I’ve purchased from Bob Allen and I will be back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always great to work with, both sales and on service
I have purchased over 20 trucks from this dealership and always had a great experience with great service and follow up. Ray Blanco always goes above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick service and friendly personnel.
The service was very quick and everyone was friendly. Josh did a great job of keeping me informed and understand his job very well. I will come back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service
I just used the Quick Lane for an oil change. Things moved along smoothly, and fairly fast for a Saturday morning. I was kept informed of progress.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and Professional
The staff at Bob Allen Ford were friendly and helpful during my car search. They made my lease experience positive, and they did not pressure me into a quick decision. Getting to test drive my future vehicle for several days was very helpful in making my final decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made my car purchase easy.
I bought a 2019 Mustang GT. The whole process was very easy and everyone was friendly and professional. They explained the different choices and services so I was confident in my decisions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Astounding service
Very knowledgeable and first-hand experience. Was able to get me in and out within reasonable time during High service times. I'll return here for future services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service for replacing my battery for my Ford500was excellent
John was an excellent service manager, and change of battery was promptly done. Richard Carlson P,S. The atmosphere at Bob Allen Ford is always friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good
Time estimate was accurate, furniture in waiting area needs replacement - bad. Coffee machine was a welcome item, also refrigerated water was welcome. Magazine selection a little limited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There’s always something
Great service but didn’ t apply my coupon for works package. Please tell me how I remedy this. Also, I make sure I don’ t work with younger scv persons,. There is always some major issue But Derek always looks out for me and has helped in emergency situations. Appreciate greatly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair