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Hendrick Chevrolet Shawnee Mission

(905 reviews)
Visit Hendrick Chevrolet Shawnee Mission
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 208-8413 (866) 208-8413
Used (877) 809-4919 (877) 809-4919
Service (877) 525-1235 (877) 525-1235

Reviews

(905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chevrolet Shawnee Mission from DealerRater.

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From my understanding of buying a lot of cars in my

From my understanding of buying a lot of cars in my lifetime. I would say this dealership does it right. Super friendly experience even though they didn’t have the right car for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Chris Anderson's dedication to customer service at the

Chris Anderson's dedication to customer service at the used car department of Hendrick Chevrolet is exemplary, setting a high standard within the automotive industry. His philosophy revolves around prioritizing customer satisfaction above all else, ensuring that every interaction is characterized by professionalism, transparency, and genuine care. Anderson's team is trained to anticipate and exceed customer expectations, whether it's through providing thorough vehicle information, facilitating test drives, or offering personalized financing options. By fostering a culture of empathy and integrity, Anderson ensures that each customer feels valued and supported throughout their buying journey, leading to long-term relationships built on trust and loyalty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Happycustomer, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chevrolet Shawnee Mission! We do hope we can be of assistance in the future. Take care!

Thank you Larry Haynes for your assistance.

Thank you Larry Haynes for your assistance. The dealership is the go-to spot for truck purchases, especially with Larry as your guide! His expertise, integrity, and meticulousness redefine salesmanship. Grateful for his patience and constant availability throughout our buying journey!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Todd G, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

The only place to buy a Truck, and Ask for Larry!

The only place to buy a Truck, and Ask for Larry!! He is the gold standard of what a salesman should be. Knowledgeable, honest, with an amazing attention to detail. Thank you, Larry for being so patient with us in our truck buying experience and always taking time for our calls!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jason B, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Second truck that I've purchased from Kenneth and

Second truck that I've purchased from Kenneth and Hendrick Chevrolet. Alsways an easy process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Doylecleaver1972, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

This is our fourth vehicle we have bought from Stan.

This is our fourth vehicle we have bought from Stan. He has always treated us right. Everyone was very nice and helpful. Stan is the best salesman we have ever dealt with. We will keep coming back. Thank you Stan I love my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

I have done business with Hendrick for over 28 years and

I have done business with Hendrick for over 28 years and I love the full service aspect. Sales, service, parts, and Bodyshop always do a great job of taking care of my families vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jamescflanigan2, we are so happy to read such a great review about Hendrick Chevrolet Shawnee Mission! We do hope we can be of assistance in the future. Take care!

Bottom line: Found a truck I wanted to buy, test drove,

Bottom line: Found a truck I wanted to buy, test drove, put 1000.00$ down to hold, and then they sold the truck right out from under me. Advice to all my military brothers and sisters: Stay away! Stay far away!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Vanthullenar, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Nick Tremonti (913)261-1285. Thank you for your time, and we look forward to hearing from you soon.

Misty Shelley is the best she is very knowledgeable and

Misty Shelley is the best she is very knowledgeable and very helpful I would recommend her to all my friends and family Go See Misty!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Sarabeth, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Had a wonderful experience at Hendrick Chevrolet!

Had a wonderful experience at Hendrick Chevrolet! Jarvis was kind, knowledgeable, and respectful. The process was very simple! I was allowed to take the car for a day, fell in love, next day I made an offer and I was the proud owner of my DREAM CAR. The finance department had me in and out in under 30 minutes. Very nice staff! Thank you Jarvis and the crew at Hendrick Chevrolet for getting me into my dream car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bryan Scherer, we are so happy to read such a great review about Hendrick Chevrolet Shawnee Mission! We do hope we can be of assistance in the future. Take care!