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Hendrick Chevrolet Shawnee Mission

(905 reviews)
Visit Hendrick Chevrolet Shawnee Mission
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 208-8413 (866) 208-8413
Used (877) 809-4919 (877) 809-4919
Service (877) 525-1235 (877) 525-1235

Reviews

(905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chevrolet Shawnee Mission from DealerRater.

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Had a wonderful experience at Hendrick Chevrolet!

Had a wonderful experience at Hendrick Chevrolet! Jarvis was kind, knowledgeable, and respectful. The process was very simple! I was allowed to take the car for a day, fell in love, next day I made an offer and I was the proud owner of my DREAM CAR. The finance department had me in and out in under 30 minutes. Very nice staff! Thank you Jarvis and the crew at Hendrick Chevrolet for getting me into my dream car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Bryan.scherer, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Always Get A Second Opinion

I was in a pinch as my engine was overheating so the only place I thought I could make it to was the dealership. It was a thermostat.Brian told me he could fix it but it would cost $1,300. He had me by the short hairs so I did not really have a choice. He told me they had too take half of the engine apart to get to the thermostat. Brian told me it would be five hours of labor. Wow! did I get took!! I have watched three video's of this procedure and it took less than two hours. The car was ready in a little over four hours. When I picked the car up Brian told me my ball joints were shot. I had this checked out at another shop and I have a video of both passenger and drivers side ball joints and they are doing just fine. Oh, he gave me an estimate of $1,800 dollars for that. Let's not even talk about how they did not finish the installation of my air shocks on a previous visit. They said they had to cut the lines to the shocks. Alex told me not to worry they were still functional. I have had enough of this place. I will not frequent this establishment again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dennis Vock, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Nick Tremonti (913)261-1285. Thank you for your time and we look forward to hearing from you soon.

First Timer

Dave Reed was really great supporting me throughout the entire sales process in ordering my corvette. He kept me informed of each step along the way and was responsive to my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Darryl, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

The New Car Manager and Salesperson did an awesome job of

The New Car Manager and Salesperson did an awesome job of explaining the buying process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Soocityjim, we are so pleased you enjoyed your visit to Hendrick Chevrolet Shawnee Mission! Please don't hesitate to reach out if there's anything additional we can do for you.

Worked with Tim Bowers on my purchase.

Worked with Tim Bowers on my purchase. Easy transaction that was low pressure and transparent. On top of that I love my new Blazer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Sara, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Everyone was very helpful and gave me all the information

Everyone was very helpful and gave me all the information I needed to make a good decision on my next vehicle! Thank you Luis!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Gisel C, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Amanda my service consultant was extremely

Amanda my service consultant was extremely personable,efficient,communicating and resourceful throughout my service process. Service Management and team did an excellent job on my vehicle. I highly recommend this service center. Just plain awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bernard B, we are so pleased you enjoyed your visit to Hendrick Chevrolet Shawnee Mission! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Luis and the Hendricks team made our new Tahoe purchase

Luis and the Hendricks team made our new Tahoe purchase fantastic! Luis's knowledge and assistance throughout the process were invaluable. He's a great person to work with. The team's seamless collaboration and commitment to exceptional service were evident. Our experience was not just transactional; it was enriched by their expertise. Thank you, Luis and the Hendricks team, for making our car-buying journey smooth and enjoyable. Highly recommend for anyone seeking a knowledgeable and personable team for their automotive needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Soila A, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

The response time for scheduling a viewing of the van and

The response time for scheduling a viewing of the van and discussing pricing was impressively swift. Upon expressing my interest, the team promptly facilitated the process, ensuring a timely and efficient arrangement. This level of responsiveness not only showcased their commitment to customer service but also made the entire experience seamless. Being able to promptly view the van and engage in discussions about pricing reflects their dedication to providing a convenient and customer-friendly experience. Overall, the quick response time added a positive dimension to my interaction with the dealership, setting a commendable standard for efficiency and customer satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tunde, we are so happy to read such a great review about Hendrick Chevrolet Shawnee Mission! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

I really love how the new Silverado drives!

I really love how the new Silverado drives! Getting it was the best ever. Thanks a bunch, Luís! He made everything easy and smooth. From picking the Silverado to finishing up the paperwork, Luís was great. The ride is even better than I thought. Luís made it the best buying experience. Big thanks to him for doing such a good job. I appreciate it a lot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Ajae F, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!